UK Banking Complaints Specialist — Empathy

Overview Join JP Morgan Personal Investing and help us redefine customer experience in the UK financial services market. As a Complaints Specialist, you'll play a vital role in ensuring fair outcomes for our clients by managing and resolving their complaints with empathy and professionalism. This is your opportunity to make a meaningful impact, collaborate...

A leading banking institution is seeking a Complaints Operations Manager for a 12-month fixed-term contract in Edinburgh. In this hybrid role, you will lead a team focused on resolving customer complaints, ensuring empathy and satisfaction in outcomes. The ideal candidate will have strong coaching skills and experience in complex complaints and pensions...

Embark Pensions - Complaints Operations Manager (FTC/Secondment) Join to apply for the Embark Pensions - Complaints Operations Manager (FTC/Secondment) role at Lloyds Banking Group JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/Secondment) LOCATIONS: Edinburgh HOURS: Full‑Time, 12‑month Fixed Term Contract WORKING PATTERN: Our work style...

Complaints Officer We are looking for a Complaints Officer in our Business Support team. This role sits in our Complaints team who play a vital role in ensuring that all customer complaints; whether from Investors or Borrowers, are handled fairly, promptly, and in line with regulatory requirements. Salary: £34,000 Who are we? We're Funding Circle. We back...

End Date Tuesday 09 December 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/ Secondment) SALARY: £59,850 to £66,500...

Overview to make decisions that drive a material impact on the direction and success of Lendable from day 1. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the...

Job Description Complaints manager Location : Edinburgh We’re looking for a Complaints Account Manager to take ownership of complaints and deliver fast, fair resolutions. You’ll be the voice of the customer, investigating issues, recommending solutions, and driving improvements to prevent future problems. What you’ll do Handle complaints via phone and...

Develop and implement a partnership strategy aligned with the bank's Transaction Banking growth agenda Identify and engage with high-potential partners across the UK and Europe, including fintechs, ERP platforms, payment networks, and trade ecosystems Lead negotiations and structure partnership agreements that deliver mutual value and long-term strategic...

A financial services firm in London is seeking a Complaints Specialist to manage customer complaints and ensure compliance with regulatory standards. The role requires a minimum of 3 years of experience in complaints handling within a regulated industry. Candidates should possess exceptional communication skills and be familiar with the Financial Ombudsman...

A leading fintech company in London is seeking a Customer Complaints Specialist to manage customer disputes effectively. The ideal candidate will have experience in complaint resolution within a regulated environment and strong communication skills to handle complex cases. This role offers flexibility with remote work options and aims to ensure excellent...