Pensions Complaints Ops Lead

A leading banking institution is seeking a Complaints Operations Manager in Edinburgh. This full-time role involves leading a team to resolve complex customer complaints while ensuring great outcomes and supporting vulnerable customers. Strong communication and coaching skills are essential. The position offers a hybrid working model and a range of benefits,...

Embark Pensions - Complaints Operations Manager (FTC/Secondment) Join to apply for the Embark Pensions - Complaints Operations Manager (FTC/Secondment) role at Lloyds Banking Group JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/Secondment) LOCATIONS: Edinburgh HOURS: Full‑Time, 12‑month Fixed Term Contract WORKING PATTERN: Our work style...

Embark Pensions - Complaints Operations Manager (FTC/Secondment) page is loaded## Embark Pensions - Complaints Operations Manager (FTC/Secondment)locations: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 10, 2025 (8 days left to apply)job requisition id: 148010**End Date**Tuesday 09 December 2025**Salary...

End Date Tuesday 09 December 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/ Secondment) SALARY: £59,850 to £66,500...

Assistant Complaints Officer – The City of Edinburgh Council Location: Waverley Court, Edinburgh Salary: £29,173 – £33,287 per year Hours: 36 per week, 52 weeks per year Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory...

A leading UK bank is seeking a Complaints Operations Manager for a fixed-term contract in Edinburgh. This role involves leading a team to resolve complex complaints and improve customer journeys. The ideal candidate will have strong leadership and communication skills, be empathetic, and possess knowledge of pensions products. The position offers a salary...

Job Details Location: Waverley Court Salary: £29,173 - £33,287 Hours: 36 per week, 52 weeks Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory timescales. To provide high level administrative support to the Advice and Complaints Lead...

**Contractual hours** 36.25 **Basis** Full time **Job category/type** - XPS Administration **Date posted** 03/12/2024 **Job reference** REQ002674 **Pensions Administrator**: **Edinburgh** **Hybrid** **Full Time** **Permanent** **Ref: 002674** **XPS Group is a leading UK consulting and administration business specialising in the pensions and...

Complaints managerLocation: EdinburghWe're looking for a Complaints Account Manager to take ownership of complaints and deliver fast, fair resolutions. You'll be the voice of the customer, investigating issues, recommending solutions, and driving improvements to prevent future problems.What you'll doHandle complaints via phone and written channels with...

Complaints managerLocation: EdinburghWe’re looking for a Complaints Account Manager to take ownership of complaints and deliver fast, fair resolutions. You’ll be the voice of the customer, investigating issues, recommending solutions, and driving improvements to prevent future problems.What you’ll doHandle complaints via phone and written channels with...