Pensions Complaints Operations Lead

A leading banking institution is seeking a Complaints Operations Manager for a 12-month fixed-term contract in Edinburgh. In this hybrid role, you will lead a team focused on resolving customer complaints, ensuring empathy and satisfaction in outcomes. The ideal candidate will have strong coaching skills and experience in complex complaints and pensions...

Embark Pensions - Complaints Operations Manager (FTC/Secondment) Join to apply for the Embark Pensions - Complaints Operations Manager (FTC/Secondment) role at Lloyds Banking Group JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/Secondment) LOCATIONS: Edinburgh HOURS: Full‑Time, 12‑month Fixed Term Contract WORKING PATTERN: Our work style...

Embark Pensions - Complaints Operations Manager (FTC/Secondment) page is loaded## Embark Pensions - Complaints Operations Manager (FTC/Secondment)locations: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 10, 2025 (8 days left to apply)job requisition id: 148010**End Date**Tuesday 09 December 2025**Salary...

End Date Tuesday 09 December 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/ Secondment) SALARY: £59,850 to £66,500...

A leading UK bank is seeking a Complaints Operations Manager for a fixed-term contract in Edinburgh. This role involves leading a team to resolve complex complaints and improve customer journeys. The ideal candidate will have strong leadership and communication skills, be empathetic, and possess knowledge of pensions products. The position offers a salary...

Assistant Complaints Officer – The City of Edinburgh Council Location: Waverley Court, Edinburgh Salary: £29,173 – £33,287 per year Hours: 36 per week, 52 weeks per year Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory...

**Salary**: From £54965-£68706 **Who are Diligenta?**: Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we...

**Salary**: From £28000-£28000 **Complaints Handler - Remote 6 months FTE**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they...

Job Details Location: Waverley Court Salary: £29,173 - £33,287 Hours: 36 per week, 52 weeks Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory timescales. To provide high level administrative support to the Advice and Complaints Lead...

End DateTuesday 09 December 2025Salary Range£59,850 - £66,500We support flexible working – click here for more information on flexible working optionsFlexible Working OptionsHybrid Working, Job ShareJob Description Summary.Job DescriptionJOB TITLE: Embark Pensions- Complaints Operations Manager (FTC/ Secondment)SALARY: £59,850 to...