Lead & Elevate: Contact Centre Team Leader

2 days ago


Liverpool, United Kingdom Michael Page (UK) Full time

A well-established retail organization in Liverpool is seeking an experienced Team Leader to manage a contact centre team. Responsibilities include leading team members, enhancing customer service standards, and analyzing performance metrics. The ideal candidate will have leadership experience, excellent communication skills, and a proactive approach to problem-solving. This permanent position offers a competitive salary between £32,000 and £35,000 per annum, alongside a supportive culture and opportunities for career growth.
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