Communications & Marketing Manager

Communications & Marketing Manager Location: Hybrid – Liverpool, Merseyside (on‑site 2 days per week) Job Type: Full‑time, Permanent (37.5 hours) Salary: Competitive, based on experience + benefits + package Security Clearance Requirements Have the right to work in the UK Have lived in the UK continuously for the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process About Us Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting‑edge tech firms specialising in Platform, Software, Data, AI and other bleeding‑edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi‑functional with a large portfolio of B2B products and services. Our Ecosystem Voixtel, secure communications and voice platforms for regulated and critical environments. IIS, providing secure internet access in both the public and private sectors. Vestigo Consulting, our training and consultancy company, tailored around specialist sector‑specific knowledge. Collaboraite, a bleeding‑edge company that provides our Data and AI capability. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters. About You You’ll be a creative, strategic communicator who enjoys blending big‑picture thinking with hands‑on delivery. You’re comfortable managing multiple channels, shaping narratives, and turning complex ideas into engaging stories. You bring energy, curiosity, and attention to detail, with a collaborative spirit that helps ideas come to life. You’re confident advising senior leaders, comfortable with sensitive messaging, and passionate about communication that makes an impact. About The Role We’re looking for a confident, creative, and strategic Communications & Marketing Manager to own TIG’s full communications narrative, internal, external, branding, employer branding, marketing campaigns, events and crisis communications. This is a hands‑on, high‑impact role where you’ll balance strategic planning with delivery. Key Responsibilities Develop and deliver an integrated communications and marketing plan aligned to TIG’s growth strategy. Lead internal communications, ensuring clear, consistent messaging across the Group. Manage brand, PR, digital content, and social channels to strengthen visibility and engagement. Write and edit high‑quality content, newsletters, press releases, product launches, web copy, and social media posts. Plan and deliver events that engage colleagues, customers, and partners. Support incident and crisis response communications, ensuring readiness, alignment, and tone of voice. Track and analyse performance metrics to continuously improve reach and engagement. Success in This Role Looks Like A strong, consistent brand voice across all platforms. Measurable increases in reach, visibility, and engagement. High‑quality, timely delivery of internal and external campaigns. Well‑managed, clear crisis communications when required. Trusted relationships with senior leaders and cross‑functional teams. Why Join Us? The opportunity to shape and lead the full communications function of a fast‑growing tech company. A forward‑thinking, inclusive, and supportive team culture. Hybrid flexibility with connection to our Liverpool HQ. Purpose‑driven work that contributes to safer online environments. Requirements What We're Looking For Proven experience (typically 4–6 years) in a Communications, Marketing, or PR role, ideally in corporate, public sector, or tech settings. Excellent writing and storytelling skills with an adaptable tone for different audiences. Strong stakeholder management and the ability to handle reputational and sensitive topics. Hands‑on experience with digital tools (CMS, email marketing, social media, analytics). CIM or CIPR qualification (or equivalent experience) desirable. Organised, proactive, adaptable and data‑informed. Desirable Experience working within a regulated, security, or technology‑driven environment. Familiarity with incident or crisis communication planning and reputational risk management. Exposure to brand development or strategic marketing campaigns. Basic design capability using tools such as Canva or Adobe Creative Suite. Strong understanding of digital analytics and campaign measurement, with the ability to translate insights into actionable improvements. Experience organising internal or external events such as launches, conferences, or engagement sessions. Confident collaborating with senior leaders or executive teams to align messaging and communication tone. Benefits Flexible Working: We offer a hybrid working model. Private Medical (Self/Family) Inclusive Culture: Enjoy an inclusive culture and environment. Flexible Benefits: A flexible benefits programme to suit your needs (discounts, insurance etc). Holiday: Generous holiday allowance. Learning: Access to continuous learning and development opportunities. Bonus Potential: Bonus potential based on performance and business‑related factors. Pension: Pension scheme contributions with Government Top‑Up. EV Car Scheme More Benefits: Explore additional benefits on our career site. Our Process Our talent acquisition team will be in touch if you’re successful, arranging a short screening call (max 30 minutes) to learn more about you and answer any questions. If all goes well, the team will share your profile with the hiring manager for review. Our interview process is tailored to each role. Equal Opportunities Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing and Sales Industries Technology, Information and Internet #J-18808-Ljbffr