Front Office Supervisor
2 weeks ago
Join to apply for the Front Office Supervisor role at The Standard, London. Salary: £33,600 per year + Accommodation Service Charge. Full‑time (including evenings and weekends). Your role As a Front Desk Supervisor you will supervise a team of front desk agents, ensuring seamless guest experience from pre‑arrival to post‑departure. You will delegate tasks, manage guest queries, liaise with Guest Relations and Duty Managers, handle complaints, log glitches, and implement service recovery. You will motivate the team to achieve upsell targets and encourage guests to leave online reviews. Responsibilities Supervise front desk staff and delegate tasks. Ensure high‑quality hospitality throughout the guest stay. Coordinate with Guest Relations and Duty Managers for complaint resolution. Maintain service standards and perform service recovery actions. Motivate staff to reach upsell targets and promote brand awareness. Manage detailed administration tasks and guest relations. Qualifications Proven background in front desk/office operations, ideally in a boutique or lifestyle hotel. Flexibility to work shifts, evenings, nights and weekends. Excellent administrative and organisational skills with meticulous attention to detail. Fluency in English; additional international languages are welcome. Experience with Opera PMS / Opera Cloud. Benefits Accommodation Service Charge & Commission incentive Schemes Prorata 28 days holiday, rising to 33 days with service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (online GP and physiotherapy) Employee Assistance Programme with wellbeing service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In‑house Experience Programme F&B Discounts ranging from 25‑50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. #J-18808-Ljbffr
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Front Office Supervisor
1 week ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...
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Front Office Shift Leader
3 days ago
London, United Kingdom Front Office Full timeJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Front Office Shift Leader** at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from...
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Front Office Supervisor
2 weeks ago
City Of London, United Kingdom Montcalm East, Autograph Collection Full timeFront Office Supervisor – Montcalm East The Front Office Supervisor supports the Front Office Manager in overseeing day‑to‑day operations at the front desk and ensures that service standards are consistently met. This role provides guidance and leadership to front desk staff, monitors operational processes, and assists in delivering a seamless, luxury...
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Front Office Supervisor
2 weeks ago
City Of London, United Kingdom Standard International Management, LLC. Full timeFront Office Supervisor · £33,600 per year + Accommodation Service Charge · Full Time (including evenings and weekends). The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted...
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Front Office Supervisor
2 weeks ago
London, United Kingdom Apex Resourcing Ltd Full timeFront Office Supervisor required for a fantastic Hotel based in NW London. The focus of this Senior Hotel Receptionist / Front Office Supervisor role will be taking care of guests creating a great first impression from the moment they arrive through to their departure ensuring that they have a positive and memorable experience. You will also supervise a...
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Front Office Supervisor
7 days ago
London, United Kingdom Park Plaza Full time**Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ4287 **Date Posted**:18 August At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our guests see. Your...
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Front Office Graduate
5 days ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is recruiting for a **Front Office Graduate**. Are you passionate about world class service and would you like to work in a hotel that has been awarded **4th position **in **The Sunday Times’ ‘100 Best Companies to Work For’ in 2020**? To thank you for your hard work and loyalty, some of the **excellent benefits** you will enjoy...
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Front Office Graduate
5 days ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is looking for you to be our **Front Office Graduate!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Graduate **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware...
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Front Office Supervisor
2 weeks ago
London, United Kingdom art’otel Full time**Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ10886 **Date Posted**:18 April **Salary**:14.04 New Hotel opening! **Front Office Supervisor** We are recruiting for** Front Office Supervisor** for one of the Coolest New opening Hotels coming to Hoxton! Long revered as London’s...
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Front Office Supervisor
2 weeks ago
City of Edinburgh, United Kingdom NOVOTEL Full timeJob Description As our next Front Office Supervisor you... Are reliable and engaging with team and guests. Demonstrate the essence of creating an exceptional guest journey. Are committed to taking care of the guests from the moment they arrive through to their departure. Provide guidance and support to the Reception team, helping them to achieve their...
