Sales Development Representative

Join to apply for the Sales Development Representative (FTC) role at iCoTech Services in Cardiff, United Kingdom.Company: https://icotechservices.co.uk/Job Title: Sales Development RepresentativeReporting to: Business Development ManagerWhat we doWe’re iCoTech’s, a small Microsoft Partner based in the heart of Cardiff. As a Microsoft Gold Partner, we help large organisations deliver change using Microsoft Power Platform. Our goal is to make Project Delivery smarter and more efficient through easy‑to‑scale technology. We use a unique accelerator approach, offering ready‑made tools—called iCoRisk, iCoPlan, and iCoView—that help our customers manage Projects, Risks, and Performance across their organisations more effectively.The RoleAre you a results‑driven professional with a hunter mindset, ready for your next big challenge? We have an exciting opportunity for an experienced Sales Development Representative to join our team. In this role, you'll target public sector accounts, driving business growth with industry‑leading solutions.The SDR is responsible for generating and qualifying new business opportunities at the top of the sales funnel. This role bridges marketing and sales by identifying prospects, initiating contact, and booking meetings for our Business Development Manager. The SDR is the first point of contact for potential customers, shaping their initial impression of iCoTech.You’ll be a strategic and persuasive communicator, bringing a pragmatic, solutions‑led approach to every conversation. By understanding client challenges and goals, you’ll effectively demonstrate how iCoTech’s Power Platform Accelerators can be tailored to meet their specific needs.Key ResponsibilitiesProspecting & ResearchIdentify target accounts and decision‑makers using tools like LinkedIn Sales Navigator and our CRM.Research industry trends and prospect pain points to tailor outreach.Outbound & Inbound OutreachExecute multi‑channel campaigns: cold calls, personalised emails, LinkedIn messages, and social selling.Respond promptly to inbound leads from marketing campaigns.Lead QualificationAssess leads using criteria such as budget, authority, need, and timeline (BANT).Ensure only high‑quality leads progress to BDM's.Pipeline ManagementMaintain accurate records of interactions and activities in CRM systems.Provide regular reports on outreach and conversion metrics.CollaborationWork closely with marketing and management teams to refine messaging and improve lead quality.Share insights on market trends and customer feedback.Fixed Term Contract: This role is a Fixed Term Contract for 6 months as it is a new role in iCoTech. Upon successful completion, it can be moved to a permanent role.Required ExperienceExperience in B2B selling M365 products, solutions and services.Minimum 5+ years successful experience in a sales environment.Enthusiastic, competitive, and solutions‑orientated with a strong work ethic, high levels of confidence and integrity.Experience selling to the public sector.Excellent stakeholder management skills.Experience in solution selling tactics and strategic selling.High level of data accuracy and experience with Dynamics CRM.Experience managing a long‑term pot of leads to generate new business appointments.BenefitsA competitive salary with commission.Relaxed office environment.Regular monthly socials.Correct support and equipment to succeed within the business.25 days annual leave + Bank Holidays.Paid day off for charity work.Mental health/Duvet Day.Seniority levelMid‑Senior levelEmployment typeContractJob functionSales and Business DevelopmentIndustriesIT Services and IT Consulting #J-18808-Ljbffr