Litigated Motor Claims Handler

2 weeks ago


Birmingham, United Kingdom Keoghs Full time

Keoghs Birmingham, United Kingdom Litigated Motor Claims Handler – Job Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims. Department Claims Management Location Birmingham Key Responsibilities Deal with a caseload of DA credit hire & injury files under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary. Review and analysis of files throughout the life of the case, in accordance with client guidelines. Develop and maintain client relationships, always keeping the client at the heart of every decision. Formulate an initial strategy for approval by Team Leader. Legal research. Undertaking telephone negotiations with third party Solicitors. Liaising with the insured and insurers where necessary. Ensuring actions are carried out as per the task list within the Case Management System. Accurately completing management information processes (MI). Processing bills. Ensuring all files are kept within ISO 9001 guidelines. Ensuring compliance with the SRA Standards & Regulations. Adhere to the Keoghs Values and work in a target-driven environment. Understanding of Court Process Drafting defences Completing direction questionnaires Disposal and exchange of evidence (disclosure) Completing pre-trial checklists Instructing Counsel Drafting CPR Part 18 and Part 35 questions Drafting counter schedules Working Hours 35 hours per week, 9am – 5pm, Mondays to Fridays inclusive with 1 hour for lunch. Experience, Skills and Qualifications Essential: Experience of litigation and handling Credit Hire files with evidence of managing own caseload. Education - at least 5 GCSEs or equivalent; a degree/LPC is preferable. Ability to use initiative and to plan and prioritise workloads. Excellent listening and verbal communication skills; good telephone negotiation skills. Ability to follow work processes and keep to strategy; recognise when sensitivity and tact are required. Ability to make decisions and remain calm under pressure. Good IT skills including Word, Outlook, and experience of a Case Management System. Adhere to the Keoghs Values. Desirable: Experience of handling PI claims. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (option to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and wellbeing resources Death In Service – after 1 year’s service Pension Contribution: 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Online discounts and local retailer discounts Seniority level Entry level Employment type Full-time Job function Finance and Sales Industries Law Practice Referrals increase your chances of interviewing at Keoghs by 2x Sign in to set job alerts for “Claims Handler” roles. #J-18808-Ljbffr


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