Business and Customer Insights Sales Support

Business and Customer Insights Sales SupportLOCALiQ, the digital marketing arm of Newsquest Media Group, one of the UK’s largest regional media companies, is seeking a talented, detail‑driven Business and Customer Insight Administrator to join our Business and Customer Insight (BCI) team.Application Deadline: 24 December 2025Department: Sales and CommercialLocation: Remote/UKCompensation: £24,000 - £25,000 / yearThis role plays a key part in supporting our sales teams and wider business through accurate administrative processes, data handling, and performance reporting. You’ll work as part of our data team, whose insights and analytics help inform commercial decisions across the organisation.We’re looking for someone who’s not only confident in managing day‑to‑day tasks, but is also collaborative and willing to work across ad‑hoc projects with the management team. While this role is well‑suited to someone with existing experience in administration or sales support, we also offer access to structured learning opportunities, including relevant courses and apprenticeships, for those who want to build on their expertise. The position is based in the North East, with initial training taking place in York. After training, the role will transition to home working, offering flexibility while remaining connected to a collaborative and supportive team.If you’re someone who thrives in a fast‑paced environment, communicates clearly and professionally, and has a sharp eye for detail, particularly with Microsoft Office tools, this could be a great next step in your career. This role is open to full and part‑time seekers permanently, working across mon‑fri during office hours.Key ResponsibilitiesSupport the execution of admin‑based processes to drive performance and identify business opportunitiesManage the administration of Territory & Market Share data, Rate Card support, and Lead Opportunity distributionMaintain and update target trending and KPI reports to support revenue growthHandle communications from shared inboxes and the BCI service deskAssist in designing and drafting customer communicationsUphold high standards of professionalism and a positive, problem‑solving attitudeEvaluate and improve internal processes to boost team efficiencyTake ownership of personal development to enhance skills and effectiveness in the roleSkills, Knowledge & ExpertiseStrong organisational skills with the ability to manage multiple tasksNumerate with good analytical thinkingProficient in Microsoft Word, Excel, Outlook, Teams, and PowerPointAble to develop, implement, and review improved processesConfident communicator across all levels of the businessPrevious experience in administration or data support within a sales environmentEagerness to grow and develop within an administrative roleSolution‑oriented mindset and a strong work ethicJob BenefitsCompetitive SalaryOpportunities for flexible or part‑time hours.Contributory PensionPerks & Discounts with numerous retailers and organisationsOpportunities for team building and training days25 days paid holiday, statutory bank holidaysAn extra day off on your birthdayHoliday purchase schemeStructured career progression, ongoing training, and personal performance reviewsDiscount VouchersDiscounted Gym membershipCycle to Work schemeMental Health Support via LifeworksEye test vouchers plus £50 towards new glassesAnnual Volunteer - Charity DayStaff referral schemeAdditional InformationSeniority level: Entry levelEmployment type: Full‑timeJob function: OtherIndustries: Newspaper PublishingEqual Opportunity StatementNewsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you. #J-18808-Ljbffr