Intermediary Sales Support

2 weeks ago

York, United Kingdom Sales - B2B Sales Full time

Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?

With a 117-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve.

Benenden Health has exciting opportunities within in its B2B Sales Team is recruiting for an **Intermediary Sales Support **to join our team on a fixed term basis for 12 months.

This role is suitable for applicant with excellent administration, communication and organisation skills.

Reporting to the National Sales Manager-Intermediaries, **the post holder will**:

- Be the primary point of contact for new and existing intermediaries.
- Respond to and resolve all queries and issues raised in relation to the onboarding of new intermediaries.
- Manage the onboarding and administration of Intermediary introduced corporate schemes.
- Support with the administration of the intermediary commission payment process.
- Deliver an excellent level of customer experience to our Intermediary distribution partners, helping them to introduce new business opportunities.
- Act as the internal point of contact for the channel, working collaboratively with colleagues across the business to ensure the highest level of service is provided.
- Manage and further develop our procedures and administrative capabilities.
- Demonstrate a real commitment to teamwork and deliver excellent customer service.

**Skills and experience required**:

- Good customer service skills with excellent written and verbal communication.
- Experience of Salesforce preferable but not essential.
- Excellent organisational skills with the ability to work to strict deadlines and under pressure.
- Able to work on own initiative, prioritise workload and identify improvements.
- Adaptable and self-motivated.

For further information on this role, please refer to the Role Profile

Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including;
- Free Corporate Benenden Health membership
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
- Free onsite car parking
- Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working.
- Pension with up to 10% employer contributions
- Discount available on other Benenden products
- Employee Assistance Program
- Unlimited access to £500 Refer a Friend Bonus Scheme
- Discount and cash back on hundreds of high-street retailers
- Opportunity for hybrid working
- Excellent training and career progression opportunities
- Cycle to work scheme
- Free hot drinks
- Free fruit
- Employee engagement events
- Supporting local charities
- Onsite First Aiders and Mental Health First Aiders
- Free onsite gym

For further information on this role, please refer to the Role Profile.

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