Customer Service Representative

14 hours ago


Yorkshire, United Kingdom Sales Business School Full time

Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonus About Us We are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences. The Role We are looking for a Customer Service Representative to join our customer engagement team. You will be the first point of contact for customer queries, ensuring a positive experience across phone, email, and digital channels. This role is ideal for someone who is personable, organised, and thrives in a fast-paced environment. Key Responsibilities Handle inbound and outbound customer communications via phone, email, and live chat. Resolve queries efficiently while maintaining excellent customer service standards. Provide product and service information to customers and prospective clients. Record interactions accurately using CRM and reporting tools. Support sales and marketing teams with customer insights and feedback. Assist in scheduling callbacks, follow-ups, or demo appointments. Uphold brand values and represent clients professionally. Essential Skills & Experience Strong communication and active listening skills. Ability to handle multiple inquiries while remaining calm and professional. Good written English and attention to detail. Comfortable using CRM systems, email platforms, and basic technology tools. Desirable Experience within a sales, marketing, or agency environment. Familiarity with customer satisfaction surveys or reporting tools. What We Offer Competitive salary + performance bonus. Comprehensive training and career development opportunities. 28 days holiday (including bank holidays), increasing with tenure. Supportive, inclusive, and collaborative team environment. Equal Opportunities Statement (UK-compliant) We are an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We can provide reasonable adjustments during the recruitment process upon request.



  • West Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonusAbout UsWe are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer...


  • West Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonusAbout UsWe are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer...


  • West Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonus About Us We are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences....


  • West Yorkshire, United Kingdom ALEXANDER STEELE LTD Full time

    **Customer Service Representative** Alexander Steele are working in partnership with an extremely successful and exciting branded food business. The business produces big brands sold into major retailers and convenience. **Responsibilities**: - Drive customer and consumer service experience - Manage and record sampling stock on a regular basis to identify...


  • West Yorkshire, United Kingdom TTEC Full time

    Customer Service Representative - Full and Part-time Available At TTEC, we're all about the Human Experience. Elevated. As a **Customer Service Representative** working in **Leeds, United Kingdom** you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...


  • Hull and East Yorkshire, United Kingdom Royal Den Hartogh Logistics Full time

    Customer Service Representative – Royal Den Hartogh Logistics Join the Royal Den Hartogh Logistics team as a Customer Service Representative. Company: Royal Den Hartogh Logistics, a leading logistics service provider for the chemical, gas, polymer, and food industries, founded in 1920 in the Netherlands. We operate worldwide with 54 locations in 27...


  • West Yorkshire, United Kingdom TTEC Full time

    Customer Service Representative - On Site Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative** working **On Site** in **Leeds**, **UK**, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...


  • Hull and East Yorkshire, United Kingdom Cash Shop Limited Full time

    Full-time Customer Service Representative (CSR) Cash Shop Ltd. has been providing its customers with retail financial services since 2004. Initially established by the founder of the UK’s original cheque cashing company, Cash Shop is now owned and operated by individuals with combined experience of over 50 years in the industry. We are dedicated to helping...


  • West Yorkshire, United Kingdom TTEC Full time

    E-Commerce Customer Service Representative Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative working on-site in Leeds, United Kingdom**, you'll be a part of creating and delivering amazing customer experiences for Volkswagen Group, while you also #experienceTTEC, an award-winning employment experience...


  • York and North Yorkshire, United Kingdom Trades Workforce Solutions Full time

    Customer Experience Representative Overview This award-winning insurance company, right in the heart of York, has built a fantastic reputation for its success, brilliant customer service, and genuine commitment to developing its people. It’s a place where you’re supported to do your best work and encouraged to keep growing. Based in stunning, modern...