Customer Service Representative

2 days ago


West Yorkshire, United Kingdom Sales Business School Full time

Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonusAbout UsWe are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences.The RoleWe are looking for a Customer Service Representative to join our customer engagement team. You will be the first point of contact for customer queries, ensuring a positive experience across phone, email, and digital channels. This role is ideal for someone who is personable, organised, and thrives in a fast-paced environment.Key ResponsibilitiesHandle inbound and outbound customer communications via phone, email, and live chat.Resolve queries efficiently while maintaining excellent customer service standards.Provide product and service information to customers and prospective clients.Record interactions accurately using CRM and reporting tools.Support sales and marketing teams with customer insights and feedback.Assist in scheduling callbacks, follow-ups, or demo appointments.Uphold brand values and represent clients professionally.Essential Skills & ExperienceStrong communication and active listening skills.Ability to handle multiple inquiries while remaining calm and professional.Good written English and attention to detail.Comfortable using CRM systems, email platforms, and basic technology tools.DesirableExperience within a sales, marketing, or agency environment.Familiarity with customer satisfaction surveys or reporting tools.What We OfferCompetitive salary + performance bonus.Comprehensive training and career development opportunities.28 days holiday (including bank holidays), increasing with tenure.Supportive, inclusive, and collaborative team environment.Equal Opportunities Statement (UK-compliant)We are an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We can provide reasonable adjustments during the recruitment process upon request.



  • West Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonusAbout UsWe are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer...


  • West Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonus About Us We are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences....


  • West Yorkshire, United Kingdom Sales Business School Full time

    Sales Business School provided pay range This range is provided by Sales Business School. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonus About Us We are a fast-growing sales and marketing agency...


  • West Yorkshire, United Kingdom ALEXANDER STEELE LTD Full time

    **Customer Service Representative** Alexander Steele are working in partnership with an extremely successful and exciting branded food business. The business produces big brands sold into major retailers and convenience. **Responsibilities**: - Drive customer and consumer service experience - Manage and record sampling stock on a regular basis to identify...


  • West Yorkshire, United Kingdom TTEC Full time

    Customer Service Representative - Full and Part-time Available At TTEC, we're all about the Human Experience. Elevated. As a **Customer Service Representative** working in **Leeds, United Kingdom** you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...


  • West Yorkshire, United Kingdom TTEC Full time

    Customer Service Representative - On Site Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative** working **On Site** in **Leeds**, **UK**, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...


  • Yorkshire, United Kingdom Sales Business School Full time

    Location: West Yorkshire Employment Type: Full-time Salary: Competitive + performance bonus About Us We are a fast-growing sales and marketing agency supporting brands across retail, technology, and professional services. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences....


  • North West London, United Kingdom Worldwide Talent Group Full time

    **Customer Service Representative** **North West London** **Full Time** - Do you enjoy interacting with customers?_ - Are you looking for a role where you can transfer your skills?_ **Our client is expanding their customer service division and are looking for Customer Service Representatives who have customer-facing experience.** As a Customer Service...


  • West Bromwich, United Kingdom Atkore Full time

    **Customer Service Representative** **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety...


  • West Malling, United Kingdom Page Personnel Finance Full time

    To deliver efficient and effective customer service to existing and prospective customers which seeks to anticipate, respond to and exceed customer expectations at all times. **Client Details** My client is a charitable organisation seeking a customer service representative to join their busy team! **Description** **The key responsibilities would...