Spanish Speaking Scheduling Administrator

6 days ago

City Of London, United Kingdom Blue Arrow Full time

Job Description Scheduling AdministratorScheduling Administrator role requires fluency in Spanish and strong administrative support skills.ResponsibilitiesSupporting the Resource Planning and Scheduling team with deployment of resources, general administration, maintaining relevant systems, logs, and other reporting tools as required.Maintaining the annual leave database ensuring employee requests are processed in a timely manner and records updated accurately.Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status.Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are ongoing.Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required.Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs.Collate periodic audit and benchmarking data as directed.CommunicationsProviding multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues.Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times.GeneralWithin the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university.Knowledge / SkillsAttention to detailAbility to deliver to deadlineExcellent organisational skills – own workload and that of othersAbility to create and maintain effective administrative systemsExcellent communication and interpersonal skills – ability to work collaboratively with others and build effective relationships with internal and external colleagues and service usersAbility to produce written documentation clearly and conciselyFluent in SpanishExperienceExpert user of Word and Excel, Outlook, databasesExperience of coordinating with multiple work areasExperience of organising meetings and diariesExperience of working independently and making independent decisionsExperience of working within a 24/7 operational environmentExperience of creating and maintaining reportsPersonal characteristics and other requirementsResourceful and conscientiousExcellent time-managementCustomer-focusedProblem solving – an interest in making things work wellWilling and able to travel off-site from time to timeYou will be working some weekends and different shift patterns.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. #J-18808-Ljbffr

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