Communications Assistant

Communications Assistant Central London Community Healthcare NHS Trust invites applications for a Communications Assistant to support and develop effective communication across the trust. Job Summary The role is central to the Communications Team, providing responsive communication advice, improving engagement across digital platforms, and supporting the transformation of the trust’s external profile. Main Duties Act as the first point of contact for enquiries received via the communications inbox. Develop and maintain relationships with internal and external stakeholders. Manage the communications planning grid for key internal and external activities. Lead communication for selected clinical and/or corporate services. Manage corporate social media channels, creating, scheduling, and monitoring content. Develop and issue corporate email communications, including newsletters and alerts. Prepare written and digital content for staff intranet and external website. Provide content for news items, blogs, and videos in plain English. Report on digital communication performance, identify trends, and recommend improvements. Offer administrative and business support to the Communications Team. About Us Just as we care about our patients’ well‑being, we care about yours Benefits Comprehensive induction into the community service and role‑specific training. Car lease scheme (Band 5 and up). Flexible working options. Annual travel card loan. Ongoing training, support and career development. Job Details Date posted: 02 December 2025Pay scheme: Agenda for ChangeBand: 5Salary: £37 259 – £45 356 per annum (inclusive of HCAS)Contract: Fixed‑term (12 months)Working pattern: Full‑timeReference number: 824‑CORP‑7641088Location: 5‑7 Parsons Green, London SW6 4UL Essential Qualifications GCSE English Language or equivalent. Degree or equivalent in marketing, communications, journalism, public relations or related experience. Demonstrable experience in a dedicated communication team/agency or media environment. Desirable Qualifications Experience working in the NHS or public sector. Evidence of continued professional development. Essential Experience Use of content management systems and web‑writing skills. Management of organisational social media channels. Familiarity with social‑media scheduling tools. Knowledge of website and email marketing analytics. Understanding of evaluating and improving engagement across digital channels. Desirable Experience Co‑ordination with design and print agencies. Event or conference support experience. Campaign delivery or support experience. Essential Skills and Knowledge Excellent written and verbal communication skills. Strong editing, proofreading and attention to detail. Plain‑English and engaging style for diverse audiences. Design‑software proficiency for creating communication assets. Graphic and video content creation for digital channels. Understanding of brand guidelines. Capability to distil complex information into clear messages. High interpersonal skills and teamwork ability. Time‑management and organisational skills, with ability to handle tight deadlines. Self‑motivation, flexibility, and initiative. Creative problem‑solving approach. Sensitive handling of confidential information. Willingness to travel and work across multiple trust sites, including unsocial hours. Proficient in Microsoft Office suite (Outlook, Word, PowerPoint, Excel, Publisher). Advanced keyboard skills. Desirable Skills and Knowledge Video‑editing software proficiency. Email‑marketing software experience. Understanding of media (print, broadcast, online). Knowledge of current NHS issues. Disclosure and Barring Service Check This role requires a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975. Employer Details Central London Community Health Trust5‑7 Parsons Green, London SW6 4ULhttps://clch.nhs.uk/ #J-18808-Ljbffr