Director of Client Success

Client Success Director Function(s): Client Success, Revenue Expansion, NPS Management, Fulfilment & Sales Alignment.Reports to: Chief Operating OfficerLocation: London, 3 days a week in the office.Salary: Competitive salary (based on experience) + performance-based incentives.KPIs: Existing Revenue Expansion, Client NPS, Upsell Conversion Rates. Core...

A leading finance organization in London seeks a Client Success Director to shape and execute its client success strategy. You will lead a high-performing team, ensuring client onboarding and management while directly impacting the company's growth and operational efficiency. The ideal candidate has over 5 years of leadership experience in fast-paced...

Some highlightsBeing part of an international company yet with local presenceBuild a safer digital society together with usWorking as a Customer Success DirectorStrategic and Data Driven, the Customer Success Director will lead the business in client retention,satisfaction, and loyalty across the full customer lifecycle—from attraction and scoping to...

A global digital marketing agency is seeking an experienced Account Director to manage client success and foster a high-performance team culture. This hybrid role requires 8+ years in a client-facing position with a focus on marketing design across a diverse portfolio. Candidates should possess strong leadership skills, a background in social media, and the...

**Description**: The Associate Director, Global Client Success, is a pivotal role within the Global Client Success community, supporting the Client Partners in driving revenue growth, developing best practices, and contributing to overall team success. Reporting to a Senior Client Partner or Global Client Partner, the Associate Director actively nurtures and...

Visa is seeking a bold, transformative leader to build and scale a world-class Client Success function for our Visa Direct money movement business. This is not a maintenance role—it is a mandate to architect, build, and own the entire client experience (from initial solutioning through implementation, crisis management, and long‑term value creation) You...

Company Description Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in. By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in...

The Director Customer Success is a vital part of the management team for Vimeos broader Customer Success this role you will lead all aspects of the strategy and execution of our EMEA Customer Success team ensuring the successful adoption value realization and growth of a portfolio of customers across Vimeos EMEA market. You will focus on driving success...

**Description**: **What is the purpose of the role**: The Associate Director is a pivotal role in the Client Success community, supporting in the delivering of best-in-class insights & actionable learnings regarding advertisers’ media activities. The Associate Director will also help in the development of best practices within Client Success and act as a...

Job Title: Client Development Director – London Insurance MarketLocation: London (Hybrid)About UsIDEX Consulting is a business growth consultancy with a track record in turbo charging the expansion of our insurance clients, globally via both talent and M&A.As a business, we are committed to delivering exceptional outcomes for clients and candidates alike...