Channel Business Enablement Specialist

About The Role Team – Distribution Working Pattern – Hybrid – 2 days per week in Vitality Stockport, Bournemouth or London Office. Full time, 37.5 hours per week. We are happy to discuss flexible working Top 3 skills needed for this role: Strong ability to create engaging training materials (videos, webinars, documentation). Deep understanding of Salesforce. Proactive in identifying challenges and leveraging AI for efficiency. What this role is all about Lead the adoption of sales technology and tools, with an initial focus on Salesforce, across the IFA distribution channel. Drive best practices to ensure effective utilisation and integration. Key Actions Translate user needs and problem statements into requirements for developers and collaborate with the Product Owner to schedule into delivery roadmap. Act as a bridge between end-users and technical teams, ensuring effective communication and solutions meet business needs. Proactively identify user challenges and provide solutions or additional training as needed. Create engaging materials, including documentation, tutorials, videos and webinars to support users’ understanding and adoption. Collaborate with the sales teams to identify opportunities to create efficiencies in the sales process. Leverage AI capabilities to drive operational efficiencies and improve user experience. Collaborate with sales management to identify enhancements or changes to business processes and translate this into workable solutions. Promote and reinforce data accuracy and hygiene through targeted training and ongoing monitoring. Equip users with the knowledge to generate and interpret meaningful reports and dashboards. Work closely with Sales management and internal stakeholders to align training with strategic goals. Conduct onboarding sessions and ongoing training for existing staff to reinforce best practices. What do you need to thrive? Experience as a trainer, sales operations specialist or a similar role with knowledge of Salesforce. Strong understanding of sales processes. Excellent communication and presentation skills, with the ability to translate technical concepts into user‑friendly terms. Proficiency in creating engaging training materials and using digital collaboration tools. Strong organisational skills. Proactive and problem‑solving attitude. Analytical with the ability to interpret data and provide insights. Experience of using AI. Confident individual with ability to work on own initiative. Ability to travel. Salesforce Administrator certification or equivalent experience. Financial services sales experience. Relevant experience in Information Technology. So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance. A pension of up to 12% – We will match your contributions up to 6% of your salary. Our award‑winning Vitality health insurance – With its own set of rewards and benefits. Life Assurance – Four times annual salary. These are just some of the many perks that we offer To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you the voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024 Vitality is a multi‑award‑winning UK insurance brand, here to make the world a healthier, happier place. We’ve been purpose and values‑driven from day one, long before it became fashionable. Our core purpose is to make people healthier and protect their lives. Vitality pioneered shared‑value insurance, incentivising people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop and retain the best people – and because we care. Join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we’re the right fit for you? We can’t wait. Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business and for society. We welcome applications from individuals of all backgrounds, experiences and perspectives. Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. We may need to close this vacancy early if we receive a high volume of quality applications. If you are interested, please submit your application as soon as possible. #J-18808-Ljbffr