IT Service Desk Analyst
7 days ago
OverviewAre you looking for a new challenge in the trading industry? We are looking for a Senior Service Desk Analyst to support a globally famous client of ours. We are looking for a candidate who is tech-savvy, not afraid of challenges and likes user interaction, and is willing to learn every day. This role will provide technical support as a part of the Service Desk team, working closely with local business members to understand, address, and, where possible, predict their technology & support needs. Building strong relationships with Geneva-based staff and taking a specific interest & ownership of VIP issues will be core to this role. The successful candidate will be someone who enjoys working with a wide and diverse range of people across the business, with a balance of personable soft skills and an inner passion for technology. Reporting directly to the Global Service Desk Manager, you will look to maintain strong relationships across all aspects of the business through your day-to-day interactions, including executives and VIP support.ResponsibilitiesTo provide daily IT Support to business users and support requests from the IT team1st & 2nd level user support – depends on capability, even 3rd levelRespond to requests and issues by mail, phone and in personTrain users to make the best use of their PC and phonesKnowledge of the Service Now ticketing systemKnowledge of Windows, Microsoft Office & OutlookBasic Knowledge of Support for Trading Platforms (Bloomberg, Eikon, ICE, etc)Knowledge of Computer HardwareCreate and maintain documentation and processProfile/Desired CompetenciesTechnical expertise in Active Directory Management, Nexthink, Main commodity Trading Platforms, Microsoft Windows & OfficeGood organizational & communication skillsFluent English (any other language a plus)Proactive, independent and fast-learning personalityAble to manage multiple priorities, including a mix of projects and business as usualA customer-focused service mentalityAbility to keep up in an extremely fast-paced environmentCustomer satisfaction-focusedAbility to work with customers of all levels #J-18808-Ljbffr
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IT Service Desk Analyst
1 week ago
London, United Kingdom Vadis People Service Ltd Full timeIT Service Desk Analyst - (1st / 2nd line career development opportunity) - London (City) Up to £30,000 + generous benefits package including bonus A new IT Service Desk position is available with a young, vibrant and expanding business based in the City of London. Our client can offer someone with 1st line IT service desk / helpdesk / IT support experience...
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IT Service Desk Analyst
3 days ago
London, United Kingdom Just IT Full timeWe have an exciting new opportunity with one our prestige finance companies in central London, they are looking for a 1st/2nd Line IT Service Desk Analyst to join their expanding team. About the company The company is a unique and exciting institution. There mission is to make finance markets work better so smaller business across UK can prosper and grow. To...
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IT Service Desk Analyst
1 week ago
London Area, United Kingdom DGH Recruitment Full time £25,000 - £35,000 per yearIT Service Desk Analyst / Technical Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst / Technical Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...
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Service Desk Analyst
7 days ago
London, United Kingdom Just IT Full timeAre you a Junior IT Support Engineer looking for your next step in your career? Do you want to work in a globally recognised finance firm that offers you long term career progression? We are looking for an ambitious and experienced Service Desk Analyst for a rapidly growing wealth management business. You will be responsible for providing technical support...
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Service Desk Analyst
4 hours ago
London, Greater London, United Kingdom Greenfix Property Care Full timeJob Description Service Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...
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Service Desk Analyst
7 days ago
London, United Kingdom Henderson Scott Full time**Service Desk Analyst - Hybrid** **£25,000 - £30,000** Henderson Scott are currently recruiting for a Service Desk Analyst based in North London on a Hybrid basis to join their busy Service Desk Team. **Responsibilities** As a member of the Service Desk team, you will give top-notch assistance in a rapidly expanding, high-pressure setting. You'll be...
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Service Desk Analyst
2 weeks ago
London, United Kingdom Proactive Appointments Full timeSerice Desk Analyst - Hybrid - Inside IR25 Service Desk Analyst - Hybrid Inside IR35 Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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Service Desk Analyst
2 weeks ago
London, United Kingdom Harrison Holgate Full timeService Desk Analyst **Salary**: up to £45,000 Location: London A major Insurance Company is looking for a Service Desk Analyst to join their Service Desk team to deliver a friendly, expert technical support service to their customers at all levels of the business. The main purpose of the role is to provide top quality IT support and both technical and...
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IT Service Desk Analyst
3 weeks ago
London, United Kingdom Proactive Appointments Full timeIT Service Desk Analyst – London – On Site IT Service Desk Analyst – London – On-site – Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience of dealing with third-party vendors and contracts, along...
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IT Service Desk Analyst
2 weeks ago
London, United Kingdom LTS Resourcing LTD Full timeWe are urgently seeking an IT Service Desk Analyst to join our market leading client on a 9 months fixed term contract basis, working fully remote Monday to Friday, 4.00am to 12.00pm. As the IT Service Desk Analyst, you will be responsible for providing first level support through taking calls and handling the resulting incidents or Service Requests, using...
