Customer Success Manager
2 weeks ago
Customer Success Manager Reckee, Birmingham, England, United Kingdom Get AI-powered advice on this job and more exclusive features. This range is provided by Reckee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Reckee Founder | Recruit in Europe with Reckee. What you will do: You will lead customer onboarding by educating clients on the datasets, access methods, data structures, and best practice usage, supported by clear guides and repeatable processes. You will serve as the primary point of contact for all data-related enquiries, running regular check ins and ensuring customers gain maximum value from their use cases. You will proactively monitor usage and feedback to identify new use cases, drive product adoption, and escalate technical issues when needed. You will manage retention and renewals while supporting expansion and cross-sell opportunities in partnership with the Head of Data Sales. You will feed customer insights into product development, influencing future data offerings and emerging AI propositions. You will collaborate with Data Engineering, Planning Specialists, and Sales to ensure accurate delivery and to help build core Customer Success processes, KPIs, and playbooks. What you will need? 3+ years experience in Customer Success, Account Management or similar role in a B2B/Data focused environment Experience in translating complex and technical information into simple, clear and visual-led communication. Knowledge of JSON feeds, API’s or integrating datasets into software products Comfortable with data, spreadsheets and structured datasets and dealing with customer relationships PropTech, planning or data-as-a-service experience is a bonus Why join this company? Salary of up to £35,000 + £8,000 bonus (paid quarterly) Flexible working arrangements, remote working available for 3 days a week Great opportunities to develop both professionally and personally Ambitious, hard working and inspired environment where you will be surrounded by high performers Great city centre office location Team rewards (monthly, quarterly and annually) Questions? E-mail - sam@reckee.com Seniority level Mid-Senior level Employment type Full-time Job function Sales and Customer Service Industries Technology, Information and Media #J-18808-Ljbffr
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Life Coach
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Birmingham, United Kingdom Success Insider Full timeWe're looking for a positive, driven and passionate individual to join our personal development company, **Success Insider.** We're one of the world's leading self-help and mental health educational platforms and we help people to master their psychology and unlock their full potential. Our company **Success Insider** has grown tremendously so far:...
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Customer Success Manager
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Birmingham, United Kingdom BMS Performance Full timeHome Live Jobs Commercial Sales Jobs Customer Success Manager Full-time, permanent position with a leading UK cash infrastructure provider * Remote-based role with nationwide client interaction * Opportunity to build relationships with key Financial Institution partners * Inclusive, supportive, and collaborative working culture * Competitive salary of...
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Customer Success Manager
1 week ago
Birmingham, United Kingdom ASC Connections Ltd Full timeA fast growing, innovative software company is seeking highly professional Customer Success Managers for a Hybrid role. You will be an integral part of the Customer Success Team, responsible for building and developing long-term partnerships with-in thefinance and accounts sectors. Benefits include: - Salary range of £30k - £45k depending on experience -...
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Customer Success Manager
2 weeks ago
Birmingham, United Kingdom ASC Connections Ltd Full timeA fast growing, innovative software company is seeking highly professional Customer Success Managers for a Hybrid role. You will be an integral part of the Customer Success Team, responsible for building and developing long-term partnerships with your clientbase. Benefits include: - Salary range of £30k - £45k depending on experience - Hybrid working -...
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Customer Success Manager
2 weeks ago
Birmingham, United Kingdom IMT Resourcing Solutions Ltd Full timeCustomer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays Our client is an ambitious, rapidly growing financial technology business with a presence...
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Customer Success Manager
2 weeks ago
Birmingham, United Kingdom IMT Resourcing Solutions Full timeOverviewCustomer Success Manager (SaaS)Birmingham (hybrid – 1–2 days per week in the office, rest remote)Circa £35,000 base (depending on experience) + commissionPrivate medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidaysOur client is an ambitious, rapidly growing financial technology business with a...
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Customer Success Manager
1 week ago
Birmingham, United Kingdom Workstreet Full time**Customer Success Manager - Health & Well-being / Occupational health** **Remote / Hybrid** **£35,000 to £45,000 Basic Salary Plus bonus 10-15k OTE & car allowance 10%** This position is focused on on boarding and launching new customers, developing long-lasting relationships with our customers, improving customer experience through product support...
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Customer Success Manager
1 week ago
Birmingham, Birmingham, United Kingdom Love Recruitment Ltd Full time £32,000 - £50,000 per yearClient Success Manager - Active InsightRemote (UK) - Ideal Location West Midlandsc£32,000 + BonusWe are looking for a Client Success Manager who's passionate about helping people and businesses thrive.At our core, we believe in unlocking more value, every day. Our CX platforms empower our partners with insights that drive action, but it's our people who...
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Customer Success Manager
2 weeks ago
Birmingham, United Kingdom Bright Executive Full timeWe are recruiting for an established, cutting edge technology company based in Birmingham, looking for a Junior Account Manager. This is a great opportunity with a clear progression path described in the following spec. This is hybrid role with 3 days in the office and 2 days remote WFH. COMPANY We work with the world's leading data organisation technology...
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Customer Success Executive
1 day ago
Birmingham, United Kingdom Digitech Sourcing Full time**Customer Success Executive** Are you passionate and customer focused? Do you get a buzz of finding resolutions for your customersWell, if you fancy yourself a fresh challenge with one of the market leading IT software businesses, who will actually give you the support, training, and tools to excel your career... then look no further. We are looking for...