Change Apprentice

Position Change Apprentice - Birmingham Salary per year: £30,000 Location: Parklands Court, 24 Parklands, Birmingham, England, B45 9PZ Reporting to: Change Lead Hours: 40 hours per week, Monday to Friday Contractual Requirements: Candidates must be aged 18+, Grade 5 or above in English and Maths About the Role We’re looking for an ambitious Apprentice to join our passionate team and help us deliver exceptional experiences for the business working in Central Functions. This is a unique opportunity to gain hands‑on experience while working towards a Level 6 Improvement Leader qualification—a degree‑level standard. What’s in it for you Full training provided – previous experience in a professional environment is beneficial but not essential. Work alongside a dedicated and supportive team. Progress your career with a company that invests in its people. Celebrate individuality and be rewarded for going above and beyond. What You’ll Do Support the delivery of outstanding services across the business. Learn and apply improvement methodologies to drive efficiency and quality. Collaborate with colleagues to create innovative solutions. Key Responsibilities Support our Change Leads within the internal Change and Transformation team. Drive successful enterprise‑wide transformations and support end users in the adoption of new ways of working. Support workshops rooted in change management methodologies. Gather stakeholder feedback, demonstrating empathy to understand complex organisational dynamics and resistance. Support change readiness assessments and assist colleagues through transitions. Contribute to crafting clear and inclusive communications, support training design and delivery, and help capture lessons learned through retrospectives and feedback sessions. Work across varied projects, applying structure, creativity, and a people‑first mindset to embed change meaningfully. Our Ideal Apprentice Someone with empathy, adaptability, and a collaborative spirit. High empathy: the ability to listen actively and understand diverse stakeholder and colleague perspectives during times of uncertainty. Clear communication: strong verbal and written communication skills, focused on clarity and internal alignment. Adaptability: a high capacity to learn and adjust to diverse departmental needs and fast‑paced business contexts. Foundational interest in change management and human dynamics. Team‑oriented approach to supporting colleagues and Change Leads. What you’ll achieve On completion of your apprenticeship, you’ll become a qualified Improvement Leader, equipped with the skills to lead change and deliver measurable improvements. Benefits Financial wellbeing programme and preferred rates on salary finance products. Aviva Digicare – free annual healthcare check. Medicash – discounted health cash plan providing cash back on a range of medical treatments including dental, optical and consultant appointments for you and your family. Pension scheme and life assurance. Employee Assistance Programme. Holiday purchase scheme. Sharebuy scheme. Recognition awards including Be a Star peer recognition and long service awards. Employee networks created and led by employees for employees. Exclusive benefits & wellbeing site (Perks at Work). Entertainment, health & wellbeing and travel discounts. Shopping discounts – save up to 15% at high street and online stores by purchasing Shopping Cards. Vodafone discounts. Ongoing training & development and career pathway. Diversity & Equal Opportunity Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength #J-18808-Ljbffr