Key Account Manager

2 weeks ago

Ashford, United Kingdom Mason James Appointments (UK) Ltd Full time

Key Account Manager Location : Hybrid (Minimum 2 days per week at our site in Kent) Hours : Monday to Friday, 8:30am – 5:00pm (40 hours / week) Salary : £40,000 – £45,000 (DOE) + Company Car We are working in partnership with a highly respected and rapidly growing FMCG business to recruit a Key Account Manager to join their commercial team on a 12-month maternity cover basis. This is an exciting opportunity for a commercially driven individual with a passion for managing key accounts, delivering growth, and supporting new product development in a fast-paced environment. About the Role Reporting to the Head of Sales / NAM, the Key Account Manager will : Manage and grow existing customer accounts across retail and / or food service Build and maintain strong relationships with new and existing clients Identify commercial opportunities and drive new product development (NPD) and existing product development (EPD) projects Lead customer planning, forecasting, and margin management Represent the brand with professionalism, market insight, and a solution-driven approach Key Responsibilities Develop and deliver customer plans aligned with company strategy and growth targets Protect and grow revenue, profit, and margin through effective negotiation and account management Agree trading terms and payment conditions with customers Collaborate with internal departments to ensure efficient service delivery Regularly visit customer sites to strengthen relationships and ensure alignment with commercial plans Identify growth opportunities through data and gap analysis, working alongside marketing to implement tailored strategies Lead and manage projects, ensuring clear communication, structured planning, and timely delivery Provide accurate forecasting and demand planning for all managed SKUs Maintain comprehensive records of customer activities, account developments, and project timelines Stay informed on market trends, consumer behaviour, and competitor activity Knowledge, Skills & Experience Knowledge FMCG knowledge and experience with major UK customers Understanding of consumer and market trends Qualifications Degree educated Skills Strong relationship builder and communicator Target-driven with a results-oriented mindset Confident in delivering compelling presentations Self-motivated, proactive, and commercially aware Experience Experience managing accounts in Retail and / or Food Service (3+ years desirable) Experience in chilled, short shelf-life food or drink is highly desirable Other Requirements Full understanding of customer service standards and quality implications Full UK driving licence (due to national travel and car provision) Why Join? Join a supportive, collaborative team in a business with strong values and exciting growth plans Be part of a company delivering well-known FMCG products with a focus on quality and innovation Enjoy a varied role with national exposure and a mix of strategic account management and hands-on project delivery For more information or to register your interest in this role, please apply #J-18808-Ljbffr

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