Partnerships Director

About usLoyaltyLion is the leading loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. It has been an incredible few years for LoyaltyLion, including funding milestones, leadership growth, industry recognitions, and strong growth in the loyalty space. Partnerships have been a key part of our GTM motion, helping us acquire notable clients, launch co-marketing initiatives, and build deep technical integrations. We see significant growth potential and are investing to expand. Your role will be to capitalise on the Partnerships we have built to date whilst shaping and expanding Partnerships to deliver the maximum revenue return. There are over 1,000 agencies worldwide, and so far we have built relationships with fewer than 100, so the growth opportunity is huge. You will start with three reports (Senior Partnerships Manager and two Partnerships Executives) and there is additional investment set aside for you to unlock as you prove the returns. You will report to the CRO and have the full support of the CEO. By the end of 2026, we expect Partnerships to deliver at least 25% of our new business revenue.Role descriptionReporting to the Chief Revenue Officer, you will be responsible for managing the Partnership Department and delivering its revenue targetYou will be working closely with the other GTM department leaders in Sales, Marketing and RevOpsIn 2025, your department will include three direct reports and benefit from the support of a Partner Marketer, a CRM lead, and our Chief Product Officer for Technology PartnershipsEvolve and execute Partnership strategy, learning and iterating as you buildLead by example, identifying opportunities to build and develop agency relationships that drive agency referrals for our inside sales team to closeWork with RevOps to deliver weekly and monthly reporting, assessing the pipeline of your business and forecasting to the executive teamTrack ROI on investments and make strategic decisions, such as when to scale your team and the marketing resources neededYou will have a high degree of autonomy and the support of the CROMust haves5+ years Partnerships experience in ecommerce. This could be in Technology or Agency partnerships, or your own start-up in ecommerceHeld a lead Partnerships role (team lead, head of, director)Proven experience scaling revenue via Partnerships in a management roleProven track record of building and developing high performance teamsA background in high-velocity SaaS organisations (ACV circa £10k)Experience setting strategies with corresponding plans to achieve themExperience connecting Partnerships into other GTM functions (Marketing, Sales, Customer Success, Product)Experience balancing the time, energy and investment required to develop new agency relationships while strengthening existing onesPreviously held a revenue closing role (AE, AM or equivalent)You communicate clearly and unambiguously. Those listening understand your objectives and can take action without uncertaintyMore about what we wantA passion for operations and efficiency - always probing as to whether something could be done better, or friction could be removedAn excellent communicator - able to take senior stakeholders or board members on a journey to unlock additional investment for new channels or technologiesAn analytical mindset - able to read, analyse and understand the story behind the data and take action and understand / report impact quickly as a resultTeam player who enjoys working with other functions such as Sales, Marketing and RevOps to achieve your business objectivesInquisitive - seeks feedback and learnings from other teams, such as sales and marketing, to ensure the right messages are being used within lead gen activityBenefitsHybrid working policy, requiring at least 2 days a week in our office in FarringdonInternational Remote working (up to 30 days in each holiday year)25 days holiday + bank holidays + carry 5 days holiday over into the next holiday yearAll permanent employees get equity to recognise the valuable contribution you'll make to our growthCompany days out and events, and team socialsHome office budgetCycle schemeEmployee Assistance ProgramPrivate medical insuranceLife InsuranceCompetitive learning and development budgetThe opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLionMacbook, magic keyboard, and any other tech or equipment you need to do a great job #J-18808-Ljbffr