Supplier Relations Executive

6 days ago


East Sussex, United Kingdom Rockpool Recruitment LTD Full time

**Supplier Relations Executive - £22,000 - £24,000 - East Sussex**

Working for a travel industry leader in their field as a Supplier Relations Executive you will be the main point of contact for key supplier partners to ensure all aspects are managed effectively. You will be their key contact and act as the voice of supplierpartners back into the business, helping to understand challenges and improve the overall support provided. You will be allocated specific partners and be responsible for their delivery, working with them on any issues that arise. In some instances, this willinvolve supporting them in person in destination, helping manage their challenges on the ground.

**Supplier Relations Executive - What will I be doing?**
- Supporting all aspects of booking query management
- Frequent performance reviews of your allocated partners to ensure they perform within their contracted Service Level Agreements (SLA)
- Regular meetings with key business stakeholders to enhance the support provided to supplier partners
- Capture feedback and liaise with other teams within the business to improve operational performance

**Supplier Relations Executive - What experience do I need?**
- Previous experience in the travel industry would be advantageous but not essential
- Proven experience of maintaining client relationships
- Excellent customer service skills.
- Good organisational and communication skills

**Supplier Relations Executive - What else do I need to know?**

You will be part of a friendly, dynamic team working on a hybrid basis and rewarded with a competitive salary in great city centre offices.



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