Account Manager, Strategic Account Services

5 days ago

London, Greater London, United Kingdom Amazon Full time
Account Manager, Amazon Strategic Account Services

Job ID: 2928904 | Amazon Commercial Services Pty Ltd

Are you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With increasing complexity of today's ecommerce and rise of opportunities, the SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.

The SAS program is seeking a dynamic and motivated Marketplace Consultant who will be responsible for working with a group of Selling Partners to help them grow their business on Amazon, offering support on launching on new programs, exploring Amazon's marketing tools, advising on account strategy and selection listing. The Marketplace Consultant will be expected to develop and convert a sales pipeline using a highly consultative and data driven approach, as well as onboard and build long-term relationships with the key decision-makers within the prospective accounts. Given the early stage of the program, you will also be responsible for developing processes, tools and content for this service. This is an opportunity for you to play a vital role in shaping a key growth program for Amazon Australia, developing our portfolio of solutions alongside cross functional teams and colleagues in other countries.

The ideal candidate will be excellent at influencing external stakeholders, consulting and account management skills, possess a track record of taking initiatives and using data and tools to drive business growth, implementing process improvements and scaling up programs, and be comfortable with operating in an ambiguous environment.

Our team operates out of our fabulous CBD office conveniently located near many transportation.

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Key job responsibilities
  1. Create and articulate compelling value propositions around the SAS program and service offerings.
  2. Identify, qualify, and engage with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.
  3. Manage a portfolio of Selling Partners to drive individual strategies, manage timelines, expectations and owning communications, leveraging a strong understanding of Amazon programs, tools and processes.
  4. Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.
  5. Implement and track metrics to measure success of the sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.
  6. Prepare and present performance deep dives to facilitate regular discussions around business progress, current challenges, and strategic plans with your Selling Partners.
  7. Develop a thorough understanding of the competitive environment, including knowledge of complementary and/or competing product offerings.
  8. Lead additional projects such as conducting competitive analysis, developing content, inventing processes and tools to the benefit of our internal and external stakeholders.

A day in the life
You'll collaborate with selling partners to understand their business goals, analyze performance data, and develop strategic recommendations. You'll facilitate discussions with key stakeholders, present insights, and help implement solutions that drive growth. You'll also contribute to developing new processes and tools that enhance our service delivery.

About the team

We are a collaborative team dedicated to enhancing the seller experience on Amazon through strategic consultation and support. Our mission is to help businesses reach their full potential by leveraging Amazon's tools and capabilities. We work closely with teams worldwide to develop scalable solutions that drive growth for our selling partners.

BASIC QUALIFICATIONS
  1. 3+ years of professional or military experience
  2. Bachelor's degree
PREFERRED QUALIFICATIONS
  1. Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing
  2. Experience within e-commerce or Retail fields
  3. Experience in selling nascent products/services into new markets

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • Strategic Account Manager

    2 days ago

    London, Greater London, United Kingdom Red Hat Limited Full time

    Strategic Account Manager - Public Sector (HMRC)Strategic Account Manager - Public Sector (HMRC)Apply remote type Hybrid locations London time type Full time posted on Posted 6 Days Ago job requisition id R-045465Strategic Account Manager - Public Sector (HMRC) - UKThe Red Hat Enterprise Sales team is looking for a Strategic Account Manager to join us in the...

  • Strategic Account Manager

    4 weeks ago

    London, Greater London, United Kingdom Cyberark Full time

    The Strategic Account Manager is part of the EMEA Transformation Office and is responsible for supporting some of the largest customers in EMEA to achieve faster maturity in their Identity Security Program. We help these customers to convert modernize and redefine their Identity Security or Legacy PAM program developing new strategies for securing...

  • Strategic Account Manager

    4 weeks ago

    London, Greater London, United Kingdom Cyberark Full time

    The Strategic Account Manager is part of the EMEA Transformation Office and is responsible for supporting some of the largest customers in EMEA to achieve faster maturity in their Identity Security Program. We help these customers to convert modernize and redefine their Identity Security or Legacy PAM program developing new strategies for securing...

  • Director, Strategic Accounts

    7 days ago

    London, Greater London, United Kingdom Oxford Global Resources Full time

    Director, Strategic Accounts – Europe (C&I Accounts)Who We Are…Since 1984, Oxford Global Resources has focused on building trust with each interaction.We're proud to create long-lasting relationships with the brightest minds in industry, while continuing to identify and drive initiatives that advance our clients' business.Oxford is known for our...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Gigs Full time

    About GigsAt Gigs, we're building the operating system for mobile services - a platform that enables tech companies to seamlessly embed connectivity into their products.Just as Stripe enables businesses to embed a payment button into any product, Gigs enables businesses to add a connect button and issue SIMs with a single click or API call. From fintechs...

  • Strategic Account Manager

    11 minutes ago

    London, Greater London, United Kingdom Sign In Solutions Full time

    We're looking for a Strategic Account Manager for our team at Sign In App, part of Sign In Solutions In this individual contributor role, you'll be responsible for managing and growing SMB accounts while also coaching and mentoring the team to drive success. You'll play a key role in forecasting and budgeting, ensuring revenue growth, and improving customer...

  • Strategic Account Associate

    3 days ago

    London, Greater London, United Kingdom Checkatrade Full time

    Strategic Account AssociateCheckatrade is the go-to marketplace for trades and consumers alike and we are on a mission to be the trusted foundation of every home. We have an exciting opportunity for a Strategic Account Associate to join our fast-paced, high-impact team. You'll be responsible for managing an emerging portfolio of our top customers, ensuring...

  • Account Executive, Strategic Accounts

    2 weeks ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Account Executive, Strategic Accounts (Northern Europe)London, United KingdomAirtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.As a Strategic Account Executive...

  • Strategic Account Executive

    5 days ago

    London, Greater London, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Founded in 2016, Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments.In a few words, we take businesses to the...

  • Senior Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Enva Full time

    Senior Strategic Account Manager - UK The Senior Strategic Account Manager will take ownership of key customer relationships and play a pivotal role in driving growth across Enva's e-waste and glass sites. This is a national role that requires extensive collaboration with site teams, customers, and internal stakeholders. You will be responsible for managing...

  • Strategic Account Manager, UK

    2 weeks ago

    London, Greater London, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Strategic Account Manager, UK & Ireland, LondonClient:LNRS Data Services Ltd CompanyLocation:London, United KingdomEU work permit required:YesJob Reference:f43943a84c8fJob Views:3Posted:11.03.2025Expiry Date:25.04.2025Job Description:About the RoleWe are seeking a highly experienced Senior Strategic Account Manager...

  • Strategic Account Manager

    4 weeks ago

    London, Greater London, United Kingdom Celent Full time

    Celent – Strategic Account ManagerThe Strategic Account Manager will be based in the UK, responsible for managing and growing a portfolio of key clients across EMEA, as well as developing new sales within a defined territory.The position will include responsibility for leading the overall sales process and client management for the designated portfolio of...

  • Strategic Account Manager

    5 days ago

    London, Greater London, United Kingdom Amazon Full time

    Amazon is seeking to hire an Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history.As an Account Management Associate, you will be owning...

  • Strategic Account Executive

    4 weeks ago

    London, Greater London, United Kingdom Intaso Full time

    Do you have experience managing large enterprise accounts for a cyber security vendor? Would you be interested in working for one of the most famous vendors in the industry? If so, this opportunity is for you.The company:7000 employee network and cloud security vendor.Specialists in Cloud, XDR, Mobile and Network security.Spending accounts include a large...

  • Technical Account Manager, Strategic Accounts

    4 days ago

    London, Greater London, United Kingdom Amazon Full time

    Technical Account Manager, Strategic AccountsJob ID: 2917472 | AWS EMEA SARL (Germany Branch)At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services,...

  • Strategic Account Executive

    2 days ago

    London, Greater London, United Kingdom Fonoa Full time

    At Fonoa, we are transforming how digital-first companies stay tax-compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance, and reduce the cost of operations when transacting and scaling internationally.We are solving one of...

  • Strategic Account Director

    2 days ago

    London, Greater London, United Kingdom Hitachi Vantara Corporation Full time

    DescriptionOur CompanyHitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi's Green Energy and Mobility both physically and digitally to...

  • Marketplace Consultant, Strategic Account Services

    1 day ago

    London, Greater London, United Kingdom Amazon Full time

    Marketplace Consultant, Amazon Strategic Account Services (SAS)More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping...

  • Strategic Account Director

    4 days ago

    London, Greater London, United Kingdom GlobalData Plc Full time

    Who we are…GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we're able to create trusted intelligence on the world's largest industries for thousands of companies, government...

  • Strategic Account Manager

    3 weeks ago

    London, Greater London, United Kingdom Trend Micro Europe Full time

    Strategic Account ManagerLocation: EnglandTrend Micro, a global leader in cybersecurity, is passionate about making the world safe for exchanging digital information today and in the future. Artfully applying our XGen security strategy, our innovative solutions for consumers, businesses, and governments deliver connected security for data centers, cloud...