Sales Account Manager, Account Management UK

6 days ago

London, Greater London, United Kingdom Amazon Full time

DESCRIPTION

Amazon Ads offers advertisers innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices, and the Amazon DSP. We believe that advertising enhances the customer experience across every touchpoint and we work hard to generate positive return on investment for our advertising partners.

We are hiring a Sales Account Manager within the CPG vertical to deepen our relationships with our medium to large advertisers and their agencies. This role requires strategic as well as consultative digital expertise to optimize value and impact for marketers. You will leverage Amazon's proprietary data combined with third party measurement tools, to provide strategies spanning Amazon's suite of upper and lower funnel products to meet your customer's business and marketing goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, and product teams.

As a Sales Account Manager, you are passionate about advertising and identifying solutions to complex business problems. You possess proven analytical skills and are able to develop data-led recommendations. You work to maximize performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have proven presentation and sales skills in order to challenge and teach new perspectives to our advertisers while driving incremental revenue.

Key job responsibilities

  1. Use knowledge of Amazon Ads full-funnel ad products and measurement to craft tailored proposals for customers.
  2. Hit or exceed revenue targets for assigned book of business.
  3. Achieve assigned non-revenue business objectives and goals.
  4. Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
  5. In partnership with the account team, develop annual brand and media strategies that map to customer objectives.
  6. Use first-party and third-party insights to build pre-flight, in-flight, and post-flight campaign level recommendations that result in revenue outcomes or increased customer satisfaction.
  7. Advocate for customers internally, and utilize internal resources to drive customer success.
  8. Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.

BASIC QUALIFICATIONS

  1. Relevant experience in a client facing role, including but not limited to digital marketing and analytics.
  2. Proven track record of delivering revenue results and significantly contributing to customer success.
  3. Proven inter-personal, team-working skills with experience developing customer relationships and influencing key stakeholders.
  4. Excellent presentation and communication skills (written and verbal).
  5. Have good judgment and use large datasets to solve problems that span business and technology.
  6. Excellent organizational skills and ability to prioritize, to succeed in a fast-paced, ever-changing business.
  7. Passion for always learning and developing new skills.
  8. Located in or near an Amazon Ads sales office, or able to relocate to one.
  9. Able to travel to customer offices.

PREFERRED QUALIFICATIONS

  1. Experience in Omni-channel marketing, display, over-the-top (OTT), and search marketing.
  2. Experience in e-commerce (sales or marketing).
  3. Experience in Revenue owning function.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (here) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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