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QA Test Analyst

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Fareham, Hampshire, United Kingdom TN United Kingdom Full time

Due to continued growth and success, Total Security are on the lookout for a QA Test Analyst to expand the team. The role is office based at our HQ is Segensworth, PO15 5TT.

Total Security is a multi award-winning Antivirus and Security company, based in Fareham, Hampshire. We pride ourselves in advanced online protection and offer a wide range of security tools and applications to keep our users safe online. We are really proud to have won South Coast Tech Employer Of The Year 2024.

We have developed a suite of features and applications, including TotalAV, Total Adblock, Total Password and much more which protect our users from malicious online attacks when using any of their devices. In a world where digital security is constantly being challenged, we work to protect users against the latest & greatest threats.

We believe in simplifying challenges of digital security and have built one product to manage our users digital security easily, regardless of their technical background.

What you'll do:
  • Maintaining excellent communication channels with the operations team and development teams for bug/issue identification, investigation and resolution.
  • Working with the Test Team to test software UI & UX across all supported platforms.
  • Proactively and periodically testing web and software platforms for defects.
  • Providing regular and thorough reports on testing activities as required.
  • Responsible for QA of deployments, with assistance from the wider test team.
  • Testing and signing off of development tasks as required.
  • Prescribing unit tests during test planning.
  • Proactively looking at areas outside of department remit where assistance is needed.
  • Management & maintenance of manual suites and automated testing platforms; GhostInspector, Zephyr, Postman and any future systems employed.
  • Updating test cases and scenarios as warranted.
  • End-to-end test failure resolution.
  • Integration testing.
  • Support on strategic projects, as required.
  • Any other duties as requested by the Senior Management Team.
Skills/Experience:
  • Minimum of 5 years working in a testing focussed role.
  • Experience within eCommerce / SaaS business.
  • Analytical skills and attention to detail.
  • Competent in identifying and resolving issues independently.
  • The ability to work independently and as part of a team are essential in all areas of this role.
  • Desire to further knowledge of key trends in technology.
  • Strong organizational and follow up skills and the ability to multitask effectively in a high volume environment.
  • Time and project management skills, including the ability to work on multiple projects at the same time.
  • Proactive, ability to use own initiative and take lead to devise creative solutions.
  • Excellent verbal and written communication skills.
  • Passionate and driven personality.
  • Working with automated testing frameworks eg. Selenium (Beneficial).

What we offer in return:

Our staff work hard for us, so in return for this, alongside various company events, a fantastic office space and a great team culture, we offer -

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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