HR Advisor

7 days ago

Hounslow, Greater London, United Kingdom Travelex Full time

Job Title: HR Advisor

Job Type: Full Time, 12 Month Fixed Term Contract

Working Location: Peterborough

Role purpose

To support the HR Business Partner by providing high quality HR generalist support. This position will be based at our Peterborough office but may require travel to other sites.

Key responsibilities

  • Provide strong generalist and administration support to all employees within our largest account.
  • Manage all employee relation cases with the support of the HR Business Partner where necessary.
  • Perform a high degree of advisory and administration tasks.
  • Support projects that will shape the business going forward.

Key accountabilities

  • Provide guidance, advice and coaching to managers on general queries.
  • Work in harmony as directed by the HR Business Partner to provide support to the business.
  • Support the central recruitment, learning and systems teams as required.
  • Support managers with the full spectrum of employee relation issues.
  • Manage the administration of employee relation cases, sickness, maternity leave, ad hoc letter requests, etc.
  • Support our offshore HR team with responses to day-to-day people-related queries.
  • Support the business with any Workday related queries.
  • Audit the employee data management system to ensure all records are up to date.
  • Work proactively with other HR colleagues to share learning, best practices and drive efficiency.
  • Participate in HR projects as and when required.
  • Support the business with employee experience; attraction, retention and engagement.
  • Keep up to date on key changes that may affect HR, understanding current trends, best practices and innovations.

Role specific experience and skills

  • Human Resource Generalist experience is essential.
  • Experience in a fast-paced environment preferred.
  • Experience in a small-medium size commercial and professional organisation, which is customer-focused.
  • Competent in administrative duties.
  • Experience of working in a centre of excellence/offshore HR model would be valuable.
  • Excellent organisational and stakeholder management experience is preferred.

General experience and personal qualities

  • A good communicator that is able to work in partnership to support the business.
  • An independent worker that is able to work with minimum supervision.
  • An appreciation of working with different client groups and the need to tailor your approach accordingly.
  • A 'roll your sleeves up' attitude.
  • Able to handle multiple tasks simultaneously.
  • Excellent time management and organisational skills.
  • Flexibility towards managing priorities and work generally.
  • A pragmatic and 'can do' attitude, along with energy and enthusiasm.
  • Excellent interpersonal and communication skills.
  • Solid Microsoft skills in Word, PowerPoint and Excel and HRIS skills.
  • Excellent customer service skills/experience.

Why Travelex?

To remain the world's leading foreign exchange specialist, we are focused on making our customers' lives simpler, more engaging and hassle-free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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