Neighborhood Response Officer

2 weeks ago

Orpington, United Kingdom Daniel Owen Full time

Neighborhood Response Officer / Housing Repairs SRH- CLNeigh_1764591820 Posted: 01/12/2025 Neighbourhood Response - Housing Role Contract role - long term 36 hours a week Min 3 days a week on site To ensure that neighbourhoods are places that residents want to live. Great Opportunity to join a growing team You'll do this by understanding local needs and working collaboratively with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered.To investigate breaches of tenancy, support more vulnerable customers and ensure that anti-social behaviour is addressed and prevented by working collaboratively with colleagues and external agencies. Successful delivery will involve a strong collaborative approach across teams and departments, local partners and residents.Key responsibilitiesDevelop and deliver neighbourhood plans Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate.Liaise with other departments on neighbourhood improvements and servicesVisit customers in breach of their tenancy or lease agreement where tasked to do soVisit customers who may require additional support and assess whether they require on going tenancy sustainment. Conduct viewings and sign ups or tenancy assignments.Attend court to represent client and/or provide witness statements as requiredConduct evictions and attend stay hearings.Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits.Assist with major incidents and the decanting of tenants

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