Housing Officer
2 weeks ago
**Housing Officer - Darrick Wood Estate, Orpington**
**Salary**: £40,254 per annum
**Hours**: Full-time, 35 hours per week (Monday to Friday, 09:00-17:00)
**Location**: Hybrid - minimum 2 days/week in the office, remainder from home
**Patch**: 369 homes on the Darrick Wood Estate
Keniston Housing Association is seeking a committed and experienced Housing Officer to manage a vibrant patch of 369 homes on the Darrick Wood Estate in Orpington. This is a fantastic opportunity to lead estate services, support residents, and make a real impact in the community.
You’ll line manage four scheme-based staff: a Head Gardener, Grounds Maintenance Operative, Sheltered Scheme Manager, and Caretaker. You’ll also be responsible for delivering high-quality tenancy and estate management, resolving anti-social behaviour, and ensuring resident satisfaction.
**Key Responsibilities**:
- Deliver excellent tenancy and estate management across the patch.
- Lead and support your team to maintain high standards of service.
- Resolve anti-social behaviour effectively and sensitively.
- Engage residents through meetings, communications, and community events.
- Manage service charge expenditure and ensure value for money.
- Collaborate with internal teams and external agencies to support residents.
**Essential Requirements**:
- Recent experience as a Housing Officer in a social housing setting (minimum 2 years is desirable).
- Proven ability to resolve anti-social behaviour effectively.
- Strong knowledge of housing law, including the Housing Acts, and best practice.
- Strong interpersonal and communication skills.
- Ability to lead and motivate a small team.
- A full UK driving licence and access to a vehicle during working hours.
**Application Process**:
If you are unable to complete the form online, please contact us on **01689 889700** to request a paper version.
**Key Dates**:
- Advert closes: Midnight, 26th October 2025
- Shortlisting: 27th October 2025
- Interviews: In person at Keniston offices, Orpington BR6 7UL on 31st October 2025
Join us in delivering excellent housing services and building stronger communities.
**Job Types**: Full-time, Permanent
Pay: £40,254.00 per year
**Benefits**:
- Cycle to work scheme
- On-site parking
- Sick pay
Application question(s):
- Are you able to work occasional evenings (usually no more than once per month)?
- Are you available to interview on 31/10/2025?
**Experience**:
- Housing Officer: 2 years (required)
Licence/Certification:
- Driving Licence and access to a vehicle (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Orpington BR6 7UL
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