Housing Officer

20 hours ago

Cardiff, United Kingdom Niyaa People Full time

We are seeking a dedicated and motivated Housing Officer to join an organisation in Cardiff on a temporary basis, supporting the delivery of a high-quality housing management service across a portfolio of general needs properties. This is an excellent opportunity for an experienced housing professional who is passionate about supporting communities and improving residents' housing outcomes.As a Housing Officer, you will be responsible for managing tenancies and estates, ensuring residents receive a responsive, customer-focused service. You will work closely with tenants, colleagues and partner agencies to sustain tenancies, address issues early and maintain safe, well-managed neighbourhoods.Key Responsibilities of a Housing Officer:Managing general needs tenancies and estates, including lettings, void management and low to medium-level anti-social behaviour casesDelivering effective tenancy sustainment support through regular patch visits and person-centred support planningBuilding positive relationships with residents, promoting customer involvement and engagementWorking in partnership with internal teams and external agencies to support vulnerable tenantsEnsuring compliance with housing legislation, safeguarding requirements, and health and safety standardsAccurately maintaining records and contributing to performance and service improvementWhat We'd Love To See From You:Strong understanding of housing legislation and tenancy managementPrevious experience working in a housing role, ideally within a local authority or housing associationProven knowledge of housing law, safeguarding and anti-social behaviour processesA proactive, organised and customer-focused approachAbility to work independently, manage a varied caseload and perform well under pressureExcellent communication and relationship-building skillsWhat's on Offer for this Housing Officer Role:Hybrid working Temporary position Competitive hourly rate Full time rate This Housing Officer position is offering an hourly rate between £24 - £28 per hour If this Housing Officer position is for you then please apply or contact

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