1st Line Analyst
2 weeks ago
1st Line Analyst - SW London - £30,000 to £35,000 per year - On-site FryerMiles are delighted to be working with an award-winning IT Support company to assist with their recruitment of a 1st Line Analyst to join their team in London. The successful candidate will have foundational IT experience and a keen interest in delivering excellent first-line technical support, resolving common technical issues, supporting end-users remotely, and escalating complex cases to the L2 team where necessary. Key Responsibilities include: Provide first-line support to clients via phone, email, and remote tools Troubleshoot and resolve issues across desktop, server, network and cloud environments Log, manage and own support requests through to resolution or escalation Assist with procurement queries, software licencing and general IT advice Maintain documentation Setting up and configuring new desktops, laptops and printers Requirements: 1-2 years of experience in an IT support role, ideally within a MSP Solid understanding of Windows 10/11 and macOS Good knowledge of Microsoft 365, Google Workspace Knowledge and understanding of TCP/IP, DNS, DHCP, Active Directory A logical thinker with excellent troubleshooting and problem-solving skills Excellent customer service skills and a professional telephone manner Ability to prioritise and manage own workload A team player with a positive, proactive attitude Ability to be flexible and work to changing priorities 1st Line Analyst - SW London - £30,000 to £35,000 per year - On-site
-
1st Line IT Support Analyst
1 day ago
Greater London, United Kingdom Circle Group Full time1st Line IT Support Analyst - Liverpool 1st Line IT Support Analyst with strong experience in an IT helpdesk / Service Desk or 1st line IT support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee...
-
1st Line Support Analyst
3 days ago
London, United Kingdom Venn Group Full time**Permanent Opportunity** **1st Line Support Analyst** We are working with a public sector organisation in London who are looking for a 1st Line Support Analyst to help support the team in their BAU operations. Core deliverables of this post include: - Providing face to face support to college staff and students to help resolve incidents, fulfil service...
-
1st Line Support Analyst
1 day ago
London, United Kingdom Office Angels Full time1st line Support Analyst £25-28k London Bridge Successful, expanding and innovative data agency based near London Bridge is looking to recruit an experienced 1st Line Support Analyst to join their team An office-based position to suit someone who is organised, dedicated, and not scared to get stuck in. You will be outgoing, approachable and build a...
-
IT Service Desk Analyst
2 weeks ago
London, United Kingdom Circle Group Full timeIT Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee...
-
1st Line SOC Analyst
7 days ago
London, United Kingdom Exponential-e Full timeExponential-e is a Cloud, Connectivity and Communications pioneer. We are recruiting for the role of a 1st Line SOC Analyst in the 24/7 Cyber Security Operations Centre team. Your day will primarily consist of providing threat/vulnerability analysis andsecurity logs for a large number of security devices. You will provide Incident Response support when your...
-
1st Line SOC Analyst
1 day ago
London, United Kingdom Exponential-e Full timeExponential-e is a Cloud, Connectivity and Communications pioneer. We are recruiting for the role of a 1st Line SOC Analyst in the 24/7 Cyber Security Operations Centre team. Your day will primarily consist of providing threat/vulnerability analysis andsecurity logs for a large number of security devices. You will provide Incident Response support when your...
-
1st Line IT Support Analyst
1 day ago
Greater London, United Kingdom Circle Group Full timeA leading professional services company in Greater London is seeking a 1st Line IT Support Analyst. The role involves providing first-line IT support, troubleshooting employee issues, and managing helpdesk tasks. Candidates should have at least 6 months of relevant experience, strong communication skills, and an understanding of helpdesk software like MS...
-
1st Line Support Analyst
2 weeks ago
London, United Kingdom Amtis professional Ltd Full time**Service Desk Coordinator/ 1st Line IT Support Analyst** **Windows 10/11, Office 365, Active Directory/Azure AD, Citrix, IOS/MAC, Service Now, MS Teams, VPN, Remote Support - Umbrella rate £15p/h** - 2013/2016/Office 365 - Windows 10/11 (IOS and Mac OSX advantageous - Experience using call logging system - Knowledge of Citrix - Active Directory / Azure...
-
1st Line Support
3 days ago
London, United Kingdom Goodman Masson Full time**12 Month FTC**:1st Line Support Analyst **Location**:London We are partnered with an International, Non for-Profit Organisation who work to understand the investment implications of environmental, social and governance factors. Their aim is to support its international network of investor signatories in incorporatingthese factors into their investment...
-
1st Line IT Support Engineer
3 weeks ago
London, United Kingdom AWD online Full time1st Line IT Support EngineerAn excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments.If you’ve also worked in the following roles, we’d also like to hear from you:IT Technician, Service Desk Analyst, Technical Support...
