Insurance Advisor

3 days ago


Norwich, Norfolk, United Kingdom Ardonagh Advisory Full time

Insurance Advisor - Norwich - ARD1086303

#AIB #LI-KB2

Our Insurance Advisor are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and that's driven by you.

Our people share a common mindset that sets us apart. Our Insurance Advisor are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and partners.

We recruit people who share those values.

When you join us you will play your part, ensuing we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will become part of an established, friendly and experienced team who will provide all the support you need to succeed.

  Responsibilities:

Dealing with either inbound or outbound customer calls, understanding the customer's needs, and providing insurance solutions to that are best suited to their requirements  Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time Processing correspondence, renewals activity, new business quotations Ensuring that all workflow activity is completed in accordance with approved business processes Complying with all approved procedures, customer service standards and external regulatory bodies. Achieving and maintaining the required competencies for the role. Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

Essential Criteria

Engaging personal communication style. Positive attitude, resilient, adaptive, receptive, and articulate. Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.

We offer are a competitive salary, on target bonus scheme, knowledge development and a structured training plan to develop your corporate career, and further career opportunities throughout our business

Towergate Insurance Brokers provide over 200 specialist policies from nearly 100 offices across the UK. From businesses, properties, passions, and most things in between, our advisors work together with the UK's leading insurers to provide expert advice. We engage with and speak the language of our customers, providing competitive protection that best suits their needs.

At the heart of all our work is knowing our stuff, being an open book, creating great partnerships and sharing the passions of our customers. If you are an enthusiastic, results driven, motivated individual striving for a career, not just a job, then come and be part of our story.



  • Norwich, Norfolk, United Kingdom GCB Full time

    Are you looking to kickstart your career in finance with our client's Trainee Financial Advisor Programme? This role offers a structured pathway to becoming a successful independent financial adviser. Starting as a support administrator, you'll gain hands-on experience while building essential knowledge in financial products, investment strategies, and...


  • Norwich, Norfolk, United Kingdom Travelex Part time

    Tesco Travel Money Advisor – Tesco Travel Money, Norwich – Part Time Job Type : Permanent, Part Time Hours per week : 18 hours Salary: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a...


  • Norwich, Norfolk, United Kingdom Insure Recruitment Full time

    Boost your insurance career as an Advised Protection Consultant in an exciting, dynamic, customer-focused company thats transforming the life protection landscape.To thrive in this role, you must be a confident communicator, prioritising quality over quantity and passionate about helping your customers make the most informed choices. A natural at building...

  • Paraplanner - Norwich

    10 hours ago


    Norwich, Norfolk, United Kingdom GCB Full time

    Are you a Paraplanner looking to advance into an Independent Financial Adviser role with provided leads and exam funding? Our Norwich-based clients seek a dedicated Paraplanner to join their independent firm, which prides itself on delivering exceptional client service. The company offers a flexible, rewarding environment and values hard work. The ideal...

  • Customer Advisor

    2 weeks ago


    Norwich, Norfolk, United Kingdom Aviva Full time

    Inbound Customer Service Expert - Starting salary between £2 5 , 4 00 to £ 32,571 (depending on hours, skills and experience) plus additional benefits Please note this job role is not sponsorable under the Home Office points based system. Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you...

  • Customer Advisor

    2 weeks ago


    Norwich, Norfolk, United Kingdom Aviva Full time

    Inbound Customer Service Expert - Starting salary between £2 5 , 4 00 to £ 32,571 (depending on hours, skills and experience) plus additional benefits Please note this job role is not sponsorable under the Home Office points based system. Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you...

  • Sales Executive

    1 day ago


    Norwich, Norfolk, United Kingdom Coburg Banks Limited Full time

    Are you an experienced Vehicle Sales Executive looking to advance your career? Our client is expanding their sales team and is on the hunt for a dedicated professional to join their ranks and work from either the Honda, Kia or MG showroom in Norwich. This is a fantastic opportunity to grow your career within a supportive company that values its...

  • Sales Executive

    1 day ago


    Norwich, Norfolk, United Kingdom Coburg Banks Limited Full time

    Are you an experienced Vehicle Sales Executive looking to advance your career? Our client is expanding their sales team and is on the hunt for a dedicated professional to join their ranks and work from either the Honda, Kia or MG showroom in Norwich. This is a fantastic opportunity to grow your career within a supportive company that values its...

  • Sales Executive

    5 hours ago


    Norwich, Norfolk, United Kingdom Coburg Banks Limited Full time

    Are you an experienced Vehicle Sales Executive looking to advance your career? Our client is expanding their sales team and is on the hunt for a dedicated professional to join their ranks and work from either the Honda, Kia or MG showroom in Norwich. This is a fantastic opportunity to grow your career within a supportive company that values its...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Quality Assurance EngineerSalary: London based £45,000 - £50,000 / National based £40,000 - £45,000Are you someone who takes pride in delivering excellence and wants to be part of shaping the future of one of the UK's leading insurers?At Aviva, we're on a mission to provide exceptional products and services that our customers can trust. Behind every...


  • Norwich, United Kingdom William H Brown Full time

    Job DescriptionHave you recently gained your Mortgage qualifications or held it for a while and not had the opportunity to use it? Do you want the support, mentoring and guidance to ensure you succeed as a Mortgage Advisor?Do you want a transparent progression structure with real monetary value?If this describes you then we are currently recruiting for...

  • Sales Advisor

    4 weeks ago


    Norwich, United Kingdom Loads4Less Full time

    Sales Advisor – Removals & StorageLocation: Norwich, NorfolkSalary: £26,000 + commission structureWorking Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PMType: Permanent, Full-TimeAbout Us:We are a well-established removals and storage company, providing reliable and professional services across the UK. We are seeking a...

  • Sales Advisor

    4 weeks ago


    Norwich, United Kingdom Loads4Less Full time

    Sales Advisor – Removals & Storage Location: Norwich, Norfolk Salary: £26,000 + commission structure Working Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PM Type: Permanent, Full-Time About Us: We are a well-established removals and storage company, providing reliable and professional services across the UK. We are...

  • Sales Advisor

    4 weeks ago


    Norwich, United Kingdom Loads4Less Full time

    Sales Advisor – Removals & StorageLocation: Norwich, NorfolkSalary: £26,000 + commission structureWorking Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PMType: Permanent, Full-TimeAbout Us:We are a well-established removals and storage company, providing reliable and professional services across the UK. We are seeking a...

  • Sales Advisor

    4 weeks ago


    Norwich, United Kingdom Loads4Less Full time

    Sales Advisor – Removals & StorageLocation: Norwich, NorfolkSalary: £26,000 + commission structureWorking Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PMType: Permanent, Full-TimeAbout Us:We are a well-established removals and storage company, providing reliable and professional services across the UK. We are seeking a...

  • Holiday Advisor

    4 weeks ago


    Norwich, Norfolk, United Kingdom Loads4Less Full time €26,000

    Sales Advisor – Removals & Storage Location: Norwich, Norfolk Working Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PM Type: Permanent, Full-Time We are a well-established removals and storage company, providing reliable and professional services across the UK. We are seeking a motivated and experienced Sales...

  • Holiday Advisor

    4 weeks ago


    Norwich, Norfolk, United Kingdom Loads4Less Full time €26,000

    Sales Advisor – Removals & Storage Location: Norwich, Norfolk Working Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PM Type: Permanent, Full-Time We are a well-established removals and storage company, providing reliable and professional services across the UK. We are seeking a motivated and experienced Sales...

  • Sales Advisor

    4 weeks ago


    Norwich, Norfolk, United Kingdom Loads4Less Full time €26,000

    Sales Advisor – Removals & Storage Location: Norwich, Norfolk Salary: £26,000 + commission structure Working Hours: Monday to Friday, 9 AM to 5 PM with alternating Saturdays, 9 AM to 2 PM Type: Permanent, Full-Time About Us: We are a well-established removals and storage company, providing reliable and professional services across the UK. We...


  • norwich, england, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Placement Specialist, Private Risk - Insurance Advisory Solutions, NorwichClient:Location:Job Category:OtherEU work permit required:YesJob Reference:bc71db4cfef9Job Views:104Posted:11.03.2025Expiry Date:25.04.2025Job Description:The Placement Specialist assists with marketing accounts, maintaining relationships with...


  • Norwich, United Kingdom GHG Solutions Ltd Full time

    Excellent opportunity for an experienced insurance repair professional to join a high quality Claims Management business, to develop and grow the team. GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have...

  • Customer Advisor

    3 weeks ago


    Norwich, United Kingdom Aviva Full time

    Inbound Customer Service Expert - Starting salary between £2 5 , 4 00 to £ 32,571 (depending on hours, skills and experience) plus additional benefits Please note this job role is not sponsorable under the Home Office points based system. Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you...

  • Customer Advisor

    2 weeks ago


    Norwich, United Kingdom Aviva Full time

    Inbound Customer Service Expert - Starting salary between £2 5 , 4 00 to £ 32,571 (depending on hours, skills and experience) plus additional benefits Please note this job role is not sponsorable under the Home Office points based system. Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you...


  • norwich, england, United Kingdom Contract Personnel Limited Full time

    My clients are looking for a driven and enthusiastic Head of Administration to manage their administration team in Norwich.Job Overview - Head of Administration Responsibilities:Manage a team of administrators.Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GPs to obtain the latest case updates and report these...


  • norwich, england, United Kingdom Halmer Recruit Full time

    HEAD OF ADMINISTRATION - NORWICH - £28K - £30K DOEPLEASE NOTE THIS ROLE IS TOTALLY OFFICE BASED.I am looking for a driven and enthusiastic Head of Administration who will be a vital part of the smooth running of the daily administrative team and the duties that the busy team undertake. This person will be doing management and administrative tasks ensuring...

  • Sales Executive

    3 weeks ago


    Norwich, Norfolk, United Kingdom Coburg Banks Limited Full time €40,000 - €45,000

    Are you an experienced Vehicle Sales Executive looking to advance your career? Our client is expanding their sales team and is on the hunt for a dedicated professional to join their ranks and work from either the Honda, Kia or MG showroom in Norwich. This is a fantastic opportunity to grow your career within a supportive company that values its employees. ...


  • norwich, england, United Kingdom Scranton Chevrolet of Norwich Full time

    Are you looking for a new opportunity and chance to grow your career? We provide an exceptional working environment and are looking for Service Technicians to join our team at Scranton Chevrolet of Norwich.We are a fast-paced, family run, single point dealership in Norwich, CT. Joining Scranton Chevrolet’s winning team will put you on an exciting career...


  • norwich, england, United Kingdom myGwork - LGBTQ+ Business Community Full time

    We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.Are you good with figures? Do you have a passion for delivering outstanding results? If so, we'd like to hear from you!Responsibilities:Be responsible...


  • norwich, england, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Marsh Advisory Academy 1 Year Placement Programme – Analytics Solutions, NorwichClient:GB001 Marsh LtdLocation:Job Category:OtherEU work permit required:YesJob Reference:f72d66bbbbe3Job Views:4Posted:11.03.2025Expiry Date:25.04.2025Job Description:Description:Marsh Advisory Academy 1 Year Placement Programme –...

  • Broker Support

    1 day ago


    norwich, england, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Client:GB001 Marsh LtdLocation:NorwichJob Category:OtherEU work permit required:YesJob Reference:10044c5702e9Job Views:5Posted:11.03.2025Expiry Date:25.04.2025Job Description:Description:We are seeking a talented individual to join our Construction team at Marsh. This is a hybrid role that requires working at least...

  • Sales Executive

    1 day ago


    norwich, england, United Kingdom Coburg Banks Limited Full time

    Are you an experienced Vehicle Sales Executive looking to advance your career? Our client is expanding their sales team and is on the hunt for a dedicated professional to join their ranks and work from either the Honda, Kia or MG showroom in Norwich. This is a fantastic opportunity to grow your career within a supportive company that values its...