Returns Operative

3 days ago


North Mymms, United Kingdom AO.com Full time

About the Returns Operative Role:

AO - The Ultimate Destination for Your Career

Our Returns Operatives are constantly at the heart of our operation, diligently ensuring our vehicles comply with transport legislation and actively assisting our loading operation. They truly stand at the forefront, guaranteeing our customers receive top-notch service.

Salary: £12.50 per hour / £26,162.50 per annum 

Hours: 40.25 hours per week

Shift Pattern: 4 on 4 off (Rotational shift pattern)

Start/Finish time: 9.00am - 9:00pm

Here's What You Can Expect To Be Doing As Our Returns Operative:

Debrief returning vehicles.

Report any defects, damages, or safety issues.

Communicate with Drivers regarding the daily runs and any issues that may occur.

Assist with loading and unloading of vehicles

Download returns sheets and some other admin duties.

Update Daily statistics regarding the depot.

A Few Things About You:

An understanding of transport legislation and logistics operations is desirable.

React to problems promptly.

Strong communication skills (Verbal and Written).

Competent use of Microsoft, particularly Excel.

Be confident to challenge vehicle issues with our drivers.

Great People Deserve Great Things:

24 days holiday

Healthcare Cashback Scheme

Exclusive Staff Discount 

At least 5% contribution pension scheme

Enhanced Maternity, Paternity and Adoption Packages

Make a difference day (x2 fully paid charity days a year)

Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Click ‘Apply’ now to join our family and find out more about the Vehicle Returns Operative role


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