Service Manager
2 days ago
Area Service Manager – Coffee & Foodservice Equipment
Location: Gloucester, Worcester, Ledbury, Cheltenham, Tewkesbury, Bristol
Package: £50,000 base salary, 10% Annual Bonus, Company Car, 10% Pension Contribution, 25 Days Holiday
The Company
Our client is a global leader in foodservice equipment manufacturing, recognised for its cutting-edge coffee machines and high-quality catering appliances. With an established presence in over 100 countries and more than 100 employees in the UK, they supply a diverse product range to sectors including Quick Service Restaurants (QSR), pubs, restaurants, hotels, and cafés. After a record year of growth in 2023/24, we are expanding the service team and seeking a skilled Area Service Manager to join the team.
The Role
As the Area Service Manager, you’ll lead and support a team of Senior Service Engineers across a dedicated region, with a focus on optimising field service delivery for coffee and catering equipment. Your goal will be to drive performance, service quality, and customer satisfaction by implementing efficient workflows and best practices. Key responsibilities include:
- Leading field service operations to meet and exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Conducting regular performance evaluations to provide clear and constructive feedback, fostering a collaborative team environment.
- Ensuring adherence to health, safety, and compliance standards.
- Analysing service metrics to identify areas for improvement and implementing solutions to increase productivity.
- Coordinating with the technical support team to streamline installation, maintenance, and repair operations for coffee machines, grinders, catering equipment, and other foodservice appliances.
The Ideal Candidate
We are looking for an experienced and proactive leader with a background in service management, ideally within the coffee, catering, or foodservice equipment industry. Key attributes include:
- Proven experience managing a service team, with expertise in field service operations for commercial equipment.
- Strong operational insight, with the ability to identify process improvements that enhance service quality and customer experience.
- A solid understanding of coffee and catering equipment (e.g., espresso machines, coffee grinders, Rational ovens, warewashing, and commercial dishwashers).
- A customer-focused approach, with the skills to balance quality service and operational efficiency.
If you're ready to leverage your expertise in a dynamic, growth-driven environment, we encourage you to apply
-
Senior Manager of Adult Health Services
6 days ago
Gloucester, Gloucestershire, United Kingdom Service Care Solutions Ltd Full timeJob TitleWe are seeking a Senior Manager of Adult Health Services to join our team at Service Care Solutions Ltd. As the Assistant Head, you will be responsible for promoting and driving service development and change in the Customer Services Team.About the RoleThis is an excellent opportunity to develop and deliver challenging business plans, achieve...
-
Assistant Head of Adult Support Services
2 days ago
Gloucester, United Kingdom Service Care Solutions Full timeAssistant Head of Adult Support Services Duration: Initially 6 months Location: Gloucester Hours: 37 hours per week Rate: £34 umbrella an hour (£27 PAYE an hour) Gloucestershire County Council are looking for an Assistant Head of Adult Social Care Support Services and Business Development to join their team. This role will be office based initially...
-
Director of Adult Care Services
6 days ago
Gloucester, Gloucestershire, United Kingdom Service Care Solutions Ltd Full timeJob DescriptionEstimated salary: £34 per hour (£27 PAYE)About the RoleWe are seeking a Director of Adult Care Services to join our team at Service Care Solutions Ltd. As the Assistant Head, you will play a pivotal role in shaping the future of adult social care services, aligning with the Care Act 2014 and the CQC framework.Key ResponsibilitiesPromote and...
-
Assistant Head of Adult Support Services
3 weeks ago
Gloucester, United Kingdom Service Care Solutions Full timeAssistant Head of Adult Support ServicesDuration: Initially 6 monthsLocation: GloucesterHours: 37 hours per weekRate: £34 umbrella an hour (£27 PAYE an hour)Gloucestershire County Council are looking for an Assistant Head of Adult Social Care Support Services and Business Development to join their team. This role will be office based initially with the...
-
Interim Integrated Commissioning Manager
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Service Care Solutions Full timeAbout This RoleWe are looking for an experienced Interim Integrated Commissioning Manager to join our team at Service Care Solutions. As the Interim Head of Integrated Commissioning, you will be responsible for leading a team of commissioners and taking charge of a significant commissioning workload.Key Responsibilities:Line manage a team of eight...
-
Lead Residential Care Manager
1 week ago
Gloucester, Gloucestershire, United Kingdom Service Care Solutions Full time**Job Overview**Service Care Solutions is seeking an experienced and dedicated Lead Residential Care Manager to join our team in Gloucester.**About the Role**We are looking for a highly skilled and motivated individual to lead a large team of residential staff, providing high-quality care and support to young people aged 16+ in a unique children's home...
-
Children Home Registered Manager
3 weeks ago
Gloucester, United Kingdom Service Care Solutions Full timeChildren's Home Registered Manager Job Type: Permanent To lead, manage and be accountable for a large team of 19 wte residential staff, plus 2 ancillary staff, in the delivery of statutory duties to young people. This children's home is unique in that it comprises 8 beds, including 4 semi independent, self-contained flats for young people aged 16+ in...
-
Service Manager
4 weeks ago
Gloucester, United Kingdom CV-Library Full timeArea Service Manager – Coffee & Foodservice Equipment Location: Gloucester, Worcester, Ledbury, Cheltenham, Tewkesbury, Bristol Package: £50,000 base salary, 10% Annual Bonus, Company Car, 10% Pension Contribution, 25 Days Holiday The Company Our client is a global leader in foodservice equipment manufacturing, recognised for its cutting-edge...
-
Service Manager
1 month ago
Gloucester, United Kingdom CV-Library Full timeHalcyon are proud to be working exclusively with an award winning care provider based in Gloucestershire, to help with their search in finding a Service Manager to join their flourishing team and become part of their exciting movement in 2023. The organisation was established in 2021 and has been turning heads in the social care sector since then, offering...
-
Legal Administration Assistant
6 months ago
Gloucester, United Kingdom Service Care Full timeService Care Solutions are looking for a part-time Legal Administration Assistant to work within the Gloucestershire Police on a 3-month initial contract. **Location**: Waterwells Police HQ **Job roles/responsibilities**: The purpose of this role is to work within the Constabulary's Legal Services Department providing a range of administrative functions to...
-
IT Service Delivery Manager
1 week ago
Gloucester, Gloucestershire, United Kingdom TSB Bank Full timeAt TSB Bank, we're investing in an enhanced in-house capability to deliver our transformational change, and we need a Senior Service Operations Manager to drive this initiative forward.The estimated salary for this position is £65,000 - £75,000 per annum.About the RoleThis leadership position involves managing L2 application support, collaborating with...
-
Deputy Service Manager
4 weeks ago
Gloucester, United Kingdom Voyage Care Full timeDeputy Service Manager - Gloucester- £15.00 per hourLooking for someone to be flexible - shifts to include weekends and evenings & potentially nights. The role comes with a responsibility to being on call across a Rota.Join Voyage Care and Feel Valued, we reward your dedication with:• Enhanced evening and weekend pay at an additional 50p per hour...
-
Deputy Service Manager
3 weeks ago
Gloucester, United Kingdom CV-Library Full timeDeputy Service Manager - Gloucester- £15.00 per hour Looking for someone to be flexible - shifts to include weekends and evenings & potentially nights. The role comes with a responsibility to being on call across a Rota. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at...
-
Deputy Service Manager
2 months ago
Gloucester, United Kingdom CV-Library Full timeDeputy Service Manager - Gloucester- £15.00 per hour Looking for someone to be flexible - shifts to include weekends and evenings & potentially nights. The role comes with a responsibility to being on call across a Rota. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at...
-
Deputy Service Manager
2 months ago
Gloucester, United Kingdom Voyage Care Full timeDeputy Service Manager - Gloucester- £15.00 per hourLooking for someone to be flexible - shifts to include weekends and evenings & potentially nights. The role comes with a responsibility to being on call across a Rota.Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs...
-
Area Service Manager
3 weeks ago
Gloucester, United Kingdom Jungheinrich UK Ltd Full timeArea Service ManagerLocation: Field-based - Gloucester Area (requires regional travel)Jungheinrich are seeking an experienced Area Service Manager to lead a team of Service Engineers in achieving top-tier customer service and After Sales targets. You'll drive operational excellence by ensuring high productivity, financial performance, and exceptional...
-
Area Service Manager
4 weeks ago
Gloucester, United Kingdom Midas Full timeArea Service Manager – Coffee & Foodservice Equipment Location: Gloucester, Worcester, Ledbury, Cheltenham, Tewkesbury, Bristol Package: £50,000 base salary, 10% Annual Bonus, Company Car, 10% Pension Contribution, 25 Days Holiday The CompanyOur client is a global leader in foodservice equipment manufacturing, recognised for its cutting-edge coffee...
-
Adult's Service Manager
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Domus Recruitment Full timeDomus Recruitment are working with our client based in Gloucestershire to find a Registered Manager to oversee their residential service supporting adults with Learning Disabilities and Mental Health conditions.Key Responsibilities:Manage the day-to-day running of the unit and report to the Locality Manager.Ensure each new service user receives a copy of the...
-
Adult's Service Manager
1 month ago
Gloucester, Gloucestershire, United Kingdom Domus Recruitment Full timeDomus Recruitment is seeking a highly skilled Registered Manager to oversee the day-to-day operations of a residential service supporting adults with Learning Disabilities and Mental Health conditions. The successful candidate will be responsible for ensuring the smooth running of the unit and will become registered with the Care Quality Commission (CQC).Key...
-
Service Centre Team Lead
2 weeks ago
Gloucester, Gloucestershire, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeAbout This Role">We are seeking an experienced and skilled Service Centre Team Leader to join our team at the South Western Ambulance Service NHS Foundation Trust. As a key member of our fleet maintenance team, you will play a vital role in ensuring the safe and effective utilisation of our fleet and equipment across the South West.Key Responsibilities">The...