ICT Service Desk Operative
2 days ago
Role: ICT Service Desk Operative
Location: Leamington Spa (On Site 5 Days A Week)
Rate: £14.70 p/h inside ir35
Duration: 3 Months initial contract
Hays Technology is looking for a service desk analyst to join an exciting client's team.
What you will be doing:
To provide instructions and advice to systems users via the telephone and remote support software
To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
To triage, categorise and prioritise all incidents presented via the employee self-service portal
To ensure that all changes to systems, user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary
What we are looking for:
A graduate looking to start their IT career or someone who has previous service desk experience
Good communication Skills
Customer service experience
Team working experience
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
-
Ict Service Desk Operative
1 day ago
Royal Leamington Spa, United Kingdom Hays Technology Full timeRole: ICT Service Desk Operative Location: Leamington Spa (On Site 5 Days A Week) Rate: £14.70 p/h inside ir35 Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team.What you will be doing: To provide instructions and advice to systems users via the telephone and remote support software To...
-
ICT Service Desk Operative
4 days ago
Royal Leamington Spa, United Kingdom CV-Library Full timeRole: ICT Service Desk Operative Location: Leamington Spa (On Site 5 Days A Week) Rate: £14.70 p/h inside ir35 Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. What you will be doing: To provide instructions and advice to systems users via the telephone and remote...
-
ICT Service Desk Operative
2 days ago
Royal Leamington Spa, United Kingdom Hays Technology Full timeRole: ICT Service Desk OperativeLocation: Leamington Spa (On Site 5 Days A Week) Rate: £14.70 p/h inside ir35 Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. What you will be doing:To provide instructions and advice to systems users via the telephone and remote support softwareTo...
-
Leamington Spa, Warwickshire, United Kingdom Austin Fraser Full timeAbout the Role:Austin Fraser is seeking a skilled Help Desk Technician to join our team in Leamington Spa. As a Help Desk Technician, you will be responsible for providing technical support to staff, resolving issues efficiently and effectively.The successful candidate will have a strong background in IT support, with experience in troubleshooting hardware...
-
Help Desk Technician in Leamington Spa
5 days ago
Leamington Spa, Warwickshire, United Kingdom In Technology Group Full time**Company Overview**In Technology Group is a leading legal practice providing exciting opportunities for IT professionals to grow and develop their careers.We are currently looking for a Help Desk Technician to join our team in Leamington Spa, responsible for providing first and second line support to all staff. The ideal candidate will have a minimum of 3...
-
Senior Help Desk Technician for In Technology Group
20 hours ago
Leamington Spa, Warwickshire, United Kingdom In Technology Group Full timeWe are In Technology Group, a leading legal practice seeking a Senior Help Desk Technician to join our team in Leamington Spa.The ideal candidate will provide technical support, resolve issues, and manage infrastructure in a dynamic environment.To deliver technical assistance to staff membersTo resolve issues efficiently and effectivelyTo manage and...
-
Ict Support Officer
2 weeks ago
Royal Leamington Spa, United Kingdom In Technology Group Full timeRole: IT Support OfficerSalary: £30,000Location: Leamington SpaWe currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment.Key Responsibilities:To act as the first and second line of support to all staffTo be responsible for...
-
ICT Support Officer
2 weeks ago
Royal Leamington Spa, United Kingdom In Technology Group Full timeRole: IT Support Officer Salary: £30,000 Location: Leamington Spa We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment. Key Responsibilities: To act as the first and second line of support to all staff To be...
-
ICT Support Officer
2 weeks ago
Royal Leamington Spa, United Kingdom CV-Library Full timeRole: IT Support Officer Salary: £30,000 Location: Leamington Spa We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment. Key Responsibilities: To act as the first and second line of support to all staff To be...
-
ICT Support Officer
5 days ago
Royal Leamington Spa, United Kingdom In Technology Group Full timeRole: IT Support OfficerSalary: £30,000Location: Leamington SpaWe currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment.Key Responsibilities:To act as the first and second line of support to all staffTo be responsible for...
-
ICT Project Manager
3 weeks ago
Leamington Spa, Warwickshire, United Kingdom Innovate Healthcare Services Full timeJob Title: ICT Project ManagerAn exciting opportunity has arisen for a skilled ICT Project Manager to join our team at Innovate Healthcare Services.We are seeking an experienced professional to lead the implementation of significant ICT projects of strategic importance, dealing with complex situations that require analysis, interpretation and comparison of a...
-
IT Support Specialist
4 weeks ago
Leamington Spa, Warwickshire, United Kingdom Hays DT - Midlands Full timeHays Technology is seeking an ICT Service Desk Operative to join their team in Leamington Spa. The role involves providing technical support via phone and remote software, ensuring accurate recording of incidents, and managing system changes.Key responsibilities:Provide instructions and advice to systems usersTriage, categorise and prioritise incidents...
-
Front Desk Host
4 weeks ago
Leamington Spa, Warwickshire, United Kingdom Holiday Inn Leamington Spa Full timeFront Desk HostWelcome to our vibrant hotel, where warmth and hospitality know no bounds! As a Front Desk Host, you'll be the first point of contact for our guests, setting the tone for their entire stay.We're looking for a charismatic individual with a knack for building rapport. Your tasks will include:Greeting guests with a bright smile and a friendly...
-
ICT Technician
2 months ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeSenior ICT Technician – Tunbridge Wells, Kent An exciting opportunity has arisen for a Senior ICT Technician to join a well-established secondary school in Tunbridge Wells, Kent. This is a full-time, permanent position offering a competitive salary of £25,127 - £26,383 per annum, based on a 37-hour work week (Monday to Friday). About the...
-
Service Desk Operator
4 weeks ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeJob Title: Service Desk Operator (Tier 1) Location: Remote / On-site (Rota shifts) Hours: Rota Pattern (Early, Day, Late) Salary: £27,000 - £29,000 (dependent on experience) Benefits: 25 days holiday + Bank Holidays/Pension/Health Scheme/Bonuses for Weekend & Bank Holiday work Type: Full-Time Role Overview: Alecto Recruitment is representing a...
-
School Front Desk Coordinator
41 minutes ago
Leamington Spa, Warwickshire, United Kingdom Aspire People Full timeAbout the RoleThis is an exciting opportunity for a skilled and motivated individual to join our school support team as a Temporary Receptionist - Education. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing excellent customer service to students, staff, and visitors.Key Duties:Welcome and greet students,...
-
Technical Support Help Desk Manager
2 weeks ago
Leamington Spa, Warwickshire, United Kingdom Heathcote Recruitment Ltd Full timeAbout the JobWe are looking for an experienced Customer Support Engineering Manager to join our team. As a key member of our engineering department, you will be responsible for leading our team of Service Engineers and managing our Technical Support Help Desk.Our company is based in Warwickshire and supplies high speed machine tools to precision engineering...
-
Front Desk Administrator
3 weeks ago
Leamington Spa, Warwickshire, United Kingdom Tirebuck Recruitment Ltd Full timeRole Overview:Tirebuck Recruitment Ltd is a well-established industry leader seeking a skilled Front Desk Administrator to join our team in Warwick. This is an exciting opportunity to provide exceptional customer service and support to clients and colleagues.Key Responsibilities:Offer a warm welcome to all visitors, ensuring a positive first...
-
Service Design Engineer
4 weeks ago
Leamington Spa, Warwickshire, United Kingdom ENGINEERINGUK Full timeJob Title: Service Design EngineerEstimated Salary: £55,000 - £75,000 per annumAbout the Role:We are looking for a talented Service Design Engineer to join our team at Telent. The successful candidate will be responsible for translating business and user requirements into functional service designs that are feasible, scalable, and measurable.Key...
-
Leamington Spa, Warwickshire, United Kingdom Austin Fraser Full timeSupport Professional Opportunity:Austin Fraser is seeking a Support Professional to join our team in Leamington Spa. As a Support Professional, you will provide technical support to staff, developing skills and expertise in areas that improve delivery of support and management of systems, software, or services.The successful candidate will have a strong...