Support Professional for Austin Fraser Legal Services
2 days ago
Austin Fraser is seeking a Support Professional to join our team in Leamington Spa. As a Support Professional, you will provide technical support to staff, developing skills and expertise in areas that improve delivery of support and management of systems, software, or services.
The successful candidate will have a strong background in IT support, with experience in troubleshooting hardware and software issues. You will also possess excellent communication skills and be able to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide technical support to staff across various technology platforms
- Develop skills and expertise in areas that improve delivery of support and management of systems, software, or services
- Collaborate with third-party support teams and consultants as needed
- Troubleshoot hardware and software problems to minimize disruption to end-users
Requirements:
- Minimum of 3 years' experience in an ICT role
- Relevant ICT qualification
- Strong Microsoft Office skills
- Demonstrable experience in troubleshooting hardware and software issues
- Familiarity with Windows 10, Windows Server, RDS, TCP/IP, DNS, Virtualization, and Office 365 administration
- Excellent communication skills and timekeeping
Estimated salary: £30,000 - £40,000 per annum.
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