Second Line Support Engineer

3 weeks ago


Newcastle upon Tyne, United Kingdom Senitor Associates Ltd Full time

Second Line Support Engineer - Newcastle - £28-30K

We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality business solutions tailored to individual customer requirements and also provide exceptional technical support to our expanding customer base in line with an exciting new business venture.

Key Responsibilities:

Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level.
ITIL awareness
Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both internal teams and external stakeholders.
Assist in various project work, including server and network installations, configurations, and deployments.
Azure
Active Directory
Windows Server (Apply online only)
SQL Server Administration
Microsoft Office 365
General networking knowledge
Understanding of VoIP, SIP trunks, and digital telephony
In-depth experience with Microsoft Windows 10/11 Operating Systems.
Knowledge of firewalls
Fault finding and troubleshooting skills
Full Clean UK Drivers LicenseThis is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration

If you'd like more information about the role, please contact Jasmine for more information on (phone number removed) / email your CV to (url removed).

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy



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