Implementation Engineer, Support Engineer

2 weeks ago


Newcastle upon Tyne, United Kingdom Senitor Associates Full time €28,000 - €30,000

Second Line Support Engineer – Newcastle - £28-30K
We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality business solutions tailored to individual customer requirements and also provide exceptional technical support to our expanding customer base in line with an exciting new business venture.

Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level.
ITIL awareness
Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both internal teams and external stakeholders.
Assist in various project work, including server and network installations, configurations, and deployments.
Windows Server 2016-2022
SQL Server Administration
Microsoft Office 365
General networking knowledge
Understanding of VoIP, SIP trunks, and digital telephony
In-depth experience with Microsoft Windows 10/11 Operating Systems.
This is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration



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