Housing Officer

3 weeks ago


Croydon, United Kingdom Service Care Solutions Full time

Job Title: Housing Officer
Location: Flexible - Main office/hub and remote working
Contract: Temporary
Hours: Full-time, 37 hours per week

Salary: £20.33 PAYE - £24.27 LTD

Role Summary:
We are currently seeking a Housing Officer to join a dynamic housing team. You will play a key role in supporting residents, managing tenancies, and ensuring the safety and wellbeing of individuals in your care. The ideal candidate will be empathetic, proactive, and committed to delivering a high level of customer service.

Key Responsibilities:

Provide effective housing management services, including welfare checks and tenancy support.
Manage complex cases and work collaboratively with multi-agency partners to resolve issues.
Conduct tenancy audits, inspections, and ensure properties are maintained to a high standard.
Address tenancy breaches, manage ASB cases, and offer solutions such as mediation and neighbour agreements.
Support safeguarding by applying professional curiosity and escalating concerns where necessary.
Promote resident involvement and assist in accessing online services and other support.
Contribute to policy and procedure reviews to improve service delivery.
Support income management teams to ensure rental and service charge income is maximised.Requirements:

Experience in housing management, including tenancy enforcement and managing nuisance or harassment cases.
Good knowledge of housing legislation and relevant tenancy enforcement procedures.
Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
Ability to work flexibly and travel to various locations as required.
A valid UK driving licence and access to a vehicle are desirable.
Willingness to complete any necessary professional qualifications.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)



  • Croydon, United Kingdom Aves housing Full time

    Are you a passionate, dedicated HB Officer looking for your next role? Aves Housing are recruiting for a Housing Benefits Officer to work within our Housing Support Services. For further information, please contact Jessica on 07587939710. **Job Types**: Full-time, Permanent **Salary**: £29,000.00-£30,000.00 per year Additional pay: - Bonus...

  • 2 Housing Officers

    7 months ago


    Croydon, United Kingdom Southern Housing Full time

    **The role** Southern Housing have an exciting opportunity for a Visiting **2x Housing Officers** to join our Croydon Team. You’ll join the Neighbourhoods Team which consists of dynamic and diverse people. You’ll have the opportunity to provide a comprehensive housing management service, within defined policies and procedures and in accordance with...


  • Croydon, United Kingdom Albany Housing Full time

    Albany housing is a London based not-for-profit organisation aiming to prevent homelessness. We work closely with vulnerable and socially excluded individuals to help transform their lives. We have a great opportunity for A Housing & Support Worker to join our team and provide support to our residents in the Croydon & surrounding area in view of them...


  • Croydon, United Kingdom Albany Housing Full time

    Albany housing is a London based not-for-profit organisation aiming to prevent homelessness. We work closely with vulnerable and socially excluded individuals to help transform their lives. We have a great opportunity for A Housing & Support Worker to join our team and provide support to our residents in the Croydon & surrounding area in view of them...


  • Croydon, United Kingdom Service Care Solutions - Housing Full time

    **Job title -**Housing Complaints Officer **Location -**Croydon CR0 (hybrid working 2 days from home) **Contract -**Temp Ongoing **Hours** - Full Time **The Role Summary** Our client is looking for a Property Services Complaints Officer to provide comprehensive and qualitative responses to the resolution of Customer Complaints service **Your key duties...

  • Housing Officer

    12 hours ago


    Croydon, United Kingdom Service Care Solutions Full time

    Job Title: Housing Officer Location: Flexible - Main office/hub and remote working Contract: Temporary Hours: Full-time, 37 hours per weekSalary: £20.33 PAYE - £24.27 LTDRole Summary: We are currently seeking a Housing Officer to join a dynamic housing team. You will play a key role in supporting residents, managing tenancies, and ensuring the safety and...

  • Housing Officer

    3 weeks ago


    Croydon, United Kingdom CV-Library Full time

    Job Title: Housing Officer Location: Flexible - Main office/hub and remote working Contract: Temporary Hours: Full-time, 37 hours per week Salary: £20.33 PAYE - £24.27 LTD Role Summary: We are currently seeking a Housing Officer to join a dynamic housing team. You will play a key role in supporting residents, managing tenancies, and...

  • Housing Officer

    1 week ago


    Croydon, United Kingdom MMP Consultancy Limited Full time

    MMP Consultancy are looking to recruit a Housing Officer to join a large housing association in South London. The Housing Officer role will focus on providing a comprehensive housing management service, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high-quality customer service is always...

  • Housing Officer

    1 week ago


    Croydon, United Kingdom Amida Recruitment Limited Full time

    A fantastic opportunity has arisen for a interim Housing Officer who is seeking new contract working for a leading Housing Association in South London.As a Housing Officer your role will focus on providing a comprehensive housing management service, withindefined policies and procedures and in accordance with agreed performance standards, ensuring a...


  • Croydon, United Kingdom Hamilton Woods Full time

    **Housing Support Officer Permanent £22,683 + £3167 London Weighting Croydon** Hamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on a permanent basis to promote clients to live independently. **Duties & Responsibilities of the Housing Support Officer**: - Work with vulnerable clients with mental...

  • Housing Officer

    1 month ago


    Croydon, United Kingdom CV-Library Full time

    Housing Officer Croydon Permanent 35K DL essential, use of a pool car As the successful candidate you will manage a patch of around 200 properties in and around Croydon. You will be responsible for delivering a proactive, high-quality customer focused and efficient housing management service to residents. Although you will be dealing with general needs...

  • Asb Officer

    1 week ago


    Croydon, United Kingdom Southern Housing Full time

    **The role** We have an exciting opportunity that has arisen to join our dedicated Community Safety team as an ASB Officer. You’ll manage high level complex cases, liaising with local partners e.g., Police, Local Authorities, and other stakeholders. You’ll investigate reports of nuisance, domestic abuse, harassment, or anti-social behaviour made by or...


  • Croydon, United Kingdom Eden Brown Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Croydon who are looking to appoint a Housing Complaints Officer for the 3 months ongoing, at the rate of £21.83 per hour umbrellaJob responsibilitiesThis role will be responsible for coordinating Complaints or Member...


  • Croydon, United Kingdom CV-Library Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Croydon who are looking to appoint a Housing Complaints Officer for the 3 months ongoing, at the rate of £21.83 per hour umbrella Job responsibilities This role will be responsible for coordinating Complaints...

  • Housing Officer

    1 week ago


    Croydon, United Kingdom Optivo Full time

    We currently have an exciting opportunity for two **VisitingHousing Officers** to join us in our Croydon team. You’ll join the Neighbourhoods Team which consists of dynamic and diverse people.You’ll have the opportunity toprovide a comprehensive housing management service, within defined policies and procedures and in accordance with agreed performance...


  • Croydon, United Kingdom Caridon Foundation Full time

    **Job title**: Housing Support Officer **Job type**: 0 hour contract **Reporting to**:Team Leader **Staff reporting**: None **Based**:Croydon **Purpose** To provide housing related support to Caridon Foundation clients, to enable them to maintain their tenancies and to achieve their aspirations for independent living. This will be achieved by assisting...

  • Executive Officer

    7 months ago


    Croydon, United Kingdom Croydon Council Full time

    **Executive Officer - Housing** Looking for a new challenge? We are looking for an Executive Officer to provide Executive Assistant support to the Corporate Director for Housing. You will need to be able to demonstrate a high level of written and verbal communication skills, due to the nature of the roles you will be dealing with external stakeholders and...


  • Croydon, United Kingdom Southern Housing Full time

    **The role** We have an exciting opportunity that has arisen to join our dedicated Community Safety team as an ASB Officer. You’ll manage high level complex cases, liaising with local partners e.g., Police, Local Authorities, and other stakeholders. You’ll investigate reports of nuisance, domestic abuse, harassment, or anti-social behaviour made by or...

  • Housing Officer

    3 weeks ago


    Croydon, United Kingdom Hays Construction and Property Full time

    Housing OfficerCroydonPermanent 35KDL essential, use of a pool carAs the successful candidate you will manage a patch of around 200 properties in and around Croydon. You will be responsible for delivering a proactive, high-quality customer focused and efficient housing management service to residents. Although you will be dealing with general needs housing...


  • Croydon, United Kingdom Service Care Full time

    **Job title - **Housing Complaints Officer **Location - **Croydon CR0 (hybrid working 2 days from home) **Contract - **Temp Ongoing **Hours** - Full Time **The Role Summary** Our client is looking for a Property Services Complaints Officer to provide comprehensive and qualitative responses to the resolution of Customer Complaints service **Your key duties...