Interim Head Of Leasehold Services
2 months ago
Interim Head of Leasehold and Income Services
Location: Hybrid working, based in Victoria, London
Westminster City Council is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. Working closely with the Director of Housing Services and Resident Engagement, you will ensure the Leasehold and Income Service operates efficiently and effectively while providing exceptional customer service.
This is a hybrid role, requiring regular on-site attendance on a weekly basis.
Key Responsibilities:
Oversee the Leasehold and Income Service to deliver efficient, customer-focused outcomes.
Lead rent and service charge setting processes, including Member sign-off and resident engagement.
Manage relationships with elected Members, senior managers, and external stakeholders, responding effectively to enquiries, producing detailed reports, and briefing notes.
Drive improvements in service delivery by actively seeking customer feedback and applying a commitment to equality and diversity in all aspects of the role.
Ensure compliance with social housing legislation, regulation, and consumer standards.
Essential Skills and Qualifications:
Extensive experience in managing a Local Authority Leasehold and Income Service with expert knowledge of social housing legislation, regulation, and finance.
Proven experience of working within complex services and political environments, collaborating with elected Members, senior managers, and partner organizations.
Strong leadership and stakeholder management skills with the ability to influence and engage effectively through excellent written and verbal communication.
A customer-focused mindset, ensuring services are designed and reviewed from the perspective of residents.
A demonstrated commitment to equality and diversity, showing personal leadership in promoting inclusivity
-
Interim Head Of Leasehold Services
2 months ago
City of Westminster, United Kingdom CV-Library Full timeInterim Head of Leasehold and Income Services Location: Hybrid working, based in Victoria, London Westminster City Council is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. Working closely with the Director of Housing Services and Resident Engagement, you will ensure the...
-
Interim Head of Leasehold and Income Services
2 months ago
City of Westminster, United Kingdom CV-Library Full timeInterim Head of Leasehold and Income Services Location: Hybrid working, based in Victoria, London Westminster City Council is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. Working closely with the Director of Housing Services and Resident Engagement, you will ensure the...
-
Interim Head of Leasehold Operations
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the JobAs Interim Head of Leasehold Operations, you will be responsible for overseeing the efficient operations of the Leasehold and Income Service, ensuring excellent customer service, and compliance with all relevant legislation and standards.You will lead rent and service charge setting processes, ensuring thorough Member sign-off and active...
-
Interim Head of Leasehold Operations
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeCarrington West is working with a forward-thinking housing organisation to find an experienced Interim Head of Leasehold and Income Services. The successful candidate will be responsible for leading a high-performing team to deliver exceptional services for residents.The Ideal CandidateExtensive experience managing Local Authority Leasehold and Income...
-
Head of Leasehold
2 months ago
City of Westminster, United Kingdom CV-Library Full timeWestminster City Council is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. Working closely with the Director of Housing Services and Resident Engagement, you will ensure the Leasehold and Income Service operates efficiently and effectively while providing exceptional customer...
-
Head of Leasehold
2 months ago
City of Westminster, United Kingdom Remedy Social Work Full timeWestminster City Council is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. Working closely with the Director of Housing Services and Resident Engagement, you will ensure the Leasehold and Income Service operates efficiently and effectively while providing exceptional customer...
-
Interim Head of Leasehold and Income Services
2 months ago
City of Westminster, United Kingdom CV-Library Full timeWe are working with a forward-thinking housing organisation to find a highly skilled Interim Head of Leasehold and Income Services to lead a high-performing team dedicated to delivering exceptional services for residents. This strategic role involves working closely with senior leadership to ensure compliance with social housing legislation and regulation,...
-
Interim Head of Leasehold and Income Services
2 months ago
City of Westminster, United Kingdom Carrington West Full timeWe are working with a forward-thinking housing organisation to find a highly skilled Interim Head of Leasehold and Income Services to lead a high-performing team dedicated to delivering exceptional services for residents. This strategic role involves working closely with senior leadership to ensure compliance with social housing legislation and regulation,...
-
Head of Leasehold Operations
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Head of Leasehold OperationsAbout the Opportunity:This exciting role offers the chance to lead a high-performing service for residents at Westminster City Council. As Interim Head of Leasehold and Income Services, you will be responsible for overseeing the efficient delivery of the service and driving improvements in customer satisfaction.Your Key...
-
Leasehold and Income Services Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeHatched Recruitment Group is seeking an experienced Interim Head of Leasehold and Income Services to lead the Leasehold and Income Service in delivering efficient, customer-focused outcomes. With a salary range of £70,000 - £90,000 per annum, depending on experience, this role offers a competitive compensation package for an exceptional candidate.Key...
-
Head of Leasehold Operations Manager
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeWe are looking for an experienced Interim Head of Leasehold and Income Services to join our team at Hatched Recruitment Group. As the Leasehold and Income Service Lead, you will be responsible for overseeing the service to deliver efficient, customer-focused outcomes. This role comes with a salary range of £70,000 - £90,000 per annum, depending on...
-
Leasehold Service Director
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Interim Head of Leasehold and Income ServicesAbout the Role:Hatched Recruitment Group is seeking an experienced professional to lead the Leasehold and Income Service. This hybrid role requires regular on-site attendance and involves managing relationships with elected Members, senior managers, and external stakeholders.Key Responsibilities:Oversee...
-
Interim Head of Housing Services
1 month ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout Carrington West's Partner OrganisationCarrington West is working with a forward-thinking housing organisation to find a highly skilled Interim Head of Leasehold and Income Services.The organisation is committed to providing exceptional services for residents in Victoria, London, and is seeking an experienced professional to lead their Leasehold and...
-
Interim Head of Property and Revenue
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeLead Your Team to ExcellenceWe are looking for an exceptional Interim Head of Property and Revenue to join our team at Hatched Recruitment Group. As a seasoned professional, you will be responsible for leading the Leasehold and Income Service, ensuring it delivers efficient and customer-focused outcomes.Your key responsibilities will include overseeing the...
-
Strategic Leasehold and Income Services Director
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeWe are seeking a highly skilled Interim Head of Leasehold and Income Services to lead a high-performing team dedicated to delivering exceptional services for residents. This strategic role involves working closely with senior leadership to ensure compliance with social housing legislation and regulation, while driving improvements in rent and service charge...
-
Leasehold and Income Operations Lead
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeWe are seeking a highly skilled professional to lead our Leasehold and Income Services team at Carrington West. As Interim Head of Leasehold and Income Services, you will be responsible for driving improvements in rent and service charge processes, ensuring compliance with social housing legislation, and promoting a customer-centric approach. This hybrid...
-
Interim Housing Services Lead
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeHatched Recruitment Group is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. With a salary range of £70,000 - £90,000 per annum, depending on experience, this role offers a competitive compensation package for an exceptional candidate.About the Role:This is a hybrid role,...
-
Interim Head of Income and Revenue Operations
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeCarrington West is seeking an experienced Interim Head of Leasehold and Income Services to lead their high-performing team. This is a unique opportunity to drive improvements in rent and service charge processes while ensuring compliance with social housing legislation and regulation.The ideal candidate will have extensive experience managing Local Authority...
-
Senior Manager Leasehold Operations
1 month ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the PositionWe are seeking an experienced professional to fill the role of Interim Head of Leasehold and Income Services at a forward-thinking housing organisation in London.The ideal candidate will have extensive experience in managing Local Authority Leasehold and Income Services, with a strong understanding of social housing legislation, consumer...
-
Head of Housing Services Management
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the RoleThis is an exciting opportunity to join Carrington West as an Interim Head of Leasehold and Income Services in Victoria, London. As a highly skilled professional, you will be responsible for leading a high-performing team and delivering exceptional services for residents.Responsibilities and RequirementsYou will oversee the Leasehold and Income...