Customer Service Advisor

2 weeks ago


Rugby, United Kingdom Opus People Solutions Ltd Full time

Customer Service Advisor

Hourly rate: £13.05

Location: Town Hall Rugby CV21 2RR- office based

Working hours: Monday-Friday 8am to 4pm

This is a temporary contract for 3 months with review for extension.

Are you passionate about providing exceptional customer service and resolving issues in a timely and efficient manner? Are you looking to make a difference in your community? Opus People Solutions are recruiting on behalf of Rugby Borough Council for a Scheduler in the Property Repairs department.

Job Description:

As a Customer Service Advisor, you will play a crucial role in assisting residents with their property repair inquiries and ensuring their concerns are addressed promptly and effectively. This role will involve taking inbound calls and booking in repairs for tenants, the successful candidate will have excellent telephone manner and IT skills and be able to deal with challenging situations.

Main responsibilities:

Handling incoming customer inquiries via phone, email, and in person.
Logging repair requests, scheduling appointments, and liaising with repair teams.
Providing accurate information and updates to customers regarding their repair status.
Resolving customer complaints and issues in a professional and courteous manner.
Collaborating with internal teams to ensure efficient and timely resolution of repair requests.
Maintaining accurate records on the dedicated IT systemFor more information or to process your application please apply now



  • Rugby, United Kingdom Core Recruitment Ltd Full time

    **Full-Time Customer Service Advisor** **Rugby** **£22,000 - £24,000 per annum** **JOB SUMMARY**:The role of the Customer Service Advisor is a key part of the Internal Sales Team and responsible for maximising sales revenue from enquiries, alongside maintaining and developing long-term client relationships, offering exceptional customer service...


  • Rugby, United Kingdom CV-Library Full time

    Customer Service Advisor Hourly rate: £13.05 Location: Town Hall Rugby CV21 2RR- office based Working hours: Monday-Friday 8am to 4pm This is a temporary contract for 3 months with review for extension. Are you passionate about providing exceptional customer service and resolving issues in a timely and efficient manner? Are you looking to make a...


  • Rugby, United Kingdom Opus People Solutions Full time

    Customer Service Advisor Hourly rate: £13.05 Location: Town Hall Rugby CV21 2RR- office based Working hours: Monday-Friday 8am to 4pm This is a temporary contract for 3 months with review for extension.Are you passionate about providing exceptional customer service and resolving issues in a timely and efficient manner?Are you looking to make a difference in...


  • Rugby, United Kingdom Barclays Full time

    **Customer Service Advisor** **Rugby** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Rugby, United Kingdom CIA Insurance Full time

    **Customer Services Advisor** **About : The Company** CIA Insurance is an independent insurance intermediary who has established an expectional reputation based on 20+ years of experience. We pride ourselves on delivering an unrivalled service to our customers thanks to the dedication of our experienced and knowledgeable staff. CIA Insurance currently...


  • Rugby, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based in Rugby, Crick** **Salary**: £11.25phr **Hours of work**: Monday - Friday 08:00-16:30 **Location**: Rugby, Crick **As a Customer Service Advisor your duties will...


  • Rugby, United Kingdom Panic Transport Full time

    Panic Transport are recruiting a Customer Service Advisor to join their team at their site in Rugby. The role of the Customer Service Advisor will be to provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. - Monday -...


  • Rugby, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at The Queens Diamond Jubilee Centre, Rugby. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...


  • Rugby, United Kingdom Accident Express Rugby Limited Full time

    Our Insurance and Manufacturer Approved Vehicle Accident Repair centre is recruiting for an customer service advisor. **Key Duties** - Liaising with insurance companies and work providers - Booking vehicles in and out and completing required paperwork - Updating customers of repair status - Keeping all systems up to date - fleet management/control **About...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Advisor to provide excellent customer service and support to our customers.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues promptly and escalate when necessary.Process customer orders and manage account information.Keep...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Rugby, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Rugby, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Rugby, United Kingdom Boots Full time

    Summary Job Reference: - 213675BR Rugby, Junction One Retail Park Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Rugby, Junction One Retail Park store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity,...


  • Rugby, United Kingdom Hafele UK Limited Full time

    Customer Support Advisor (Permanent, Full Time 38.75 hours) **Location: Rugby Head Office** **Your new Company**: Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer...


  • Rugby, United Kingdom Rugby Borough Council Full time

    Job description 9 am - 5pm Monday to Friday To do this, you will need to be capable of developing your own knowledge of all services provided by the council, using established and continually updated procedure documents and will need to have a ‘Customer First’ attitude to working. Experience of using customer service centre technology, such as...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a skilled Sales and Service Advisor to join our team at beBee Professionals in Rugby, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash...


  • Rugby, Warwickshire, United Kingdom Austin Fraser Full time

    Job Title: German Speaking Customer Service AdvisorThe ideal candidate will provide exceptional customer service in a fast-paced, dynamic environment.Austin Fraser is an innovative business seeking a motivated and skilled individual to join their team as a German Speaking Customer Service Advisor. The successful candidate will be responsible for delivering...


  • Rugby, United Kingdom Hafele UK Limited Full time

    Custom Solutions Specialist (Permanent, Full Time 38.75 hours) Hours will vary from rota: 8:15am - 4:45pm, 8:45am - 5:30pm & 9:15am - 6:00pm **Location: Rugby, Warwickshire** **Your new Company**: Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a friendly and efficient Customer Service Advisor to provide excellent service and resolve queries in a timely manner.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when necessary.Process customer...

  • Outbound Advisor

    6 months ago


    Rugby, United Kingdom CIA Insurance Full time

    Job Overview: We are seeking an Outbound Advisor to join our team. As an Outbound Advisor, you will be responsible for making outbound calls to potential customers, providing information about products or services, and persuading them to make a purchase. **Duties**: - Make outbound calls to customers following a script provided - Communicate effectively...