Customer Service Representative
1 week ago
Our client based on Chester Business Park are hiring a Customer Service Representative to join the team on a part time, temporary basis (with the possibility of becoming permanent based on performance and business needs)
Hours: Monday to Friday (4 hours per day)
Salary: £12.21 per hour
Key Responsibilities:
* Email Communication: Respond to incoming customer emails promptly, effectively, and courteously, addressing all queries regarding our recycling service.
* Problem-Solving: Provide solutions to service-related concerns and escalate issues as required.
* Data Gathering & Analysis: Monitor and track trends in customer queries, compiling reports to inform the team and contribute to service improvements.
* Knowledge Management: Stay informed about updates to our services, brands, and recycling methods to provide accurate information to customers.
* Team Collaboration: Work closely with colleagues to share insights and feedback for improving the customer experience.
Qualifications and Skills:
* Customer Service Experience: Previous experience in a customer service role is preferred.
* Communication Skills: Excellent written English, with strong attention to detail and grammar.
* Organisation & Efficiency: Ability to manage and prioritise multiple queries efficiently.
* Tech Proficiency: Experience with Zendesk or similar CRM tools is an advantage, though full training will be provided.
* Team Player: Strong collaboration skills and a proactive approach to improving service delivery.
* Adaptability: Willingness to learn and adapt as we introduce new services and brands.
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
-
Customer Service Representative
7 months ago
Chester, United Kingdom 3R Consulting Full time**Customer Service Representative** **Salary**:£25,000 **Hours of Work**:09:00 - 17:30, Monday - Friday **Benefits**:Social Events, Share Options, and Mental Health Support and many more My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the...
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Cincinnatigoodwill Full timeCincinnati Goodwill is seeking a Customer Service Representative to join our retail team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining the sales floor in our retail stores.This role is ideal for individuals who enjoy working in a fast-paced environment...
-
Customer Service Representative
4 weeks ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeJob OverviewMappin & Webb seeks a highly skilled Customer Service Representative to join their team. This role is perfect for someone who excels in administration, has a keen eye for detail, and possesses excellent communication skills.About the RoleWe are offering a competitive salary of £28,000 - £30,000 per annum, depending on experience.This is an...
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Atlantic Coast Athletic Clubs, LP Full timeRole OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Atlantic Coast Athletic Clubs, LP. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.The ideal candidate will have prior customer service experience and be proficient in handling payments and cash...
-
Customer Service Representative
2 days ago
Chester, Cheshire, United Kingdom ASDA Full timeJob OverviewWe are seeking a dedicated Customer Service Representative to join our team at ASDA's retail store in Chester Greyhound Retail Park. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring the efficient running of our store.
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Primark Stores Limited Full timeAre you passionate about delivering exceptional customer experiences?Primark is seeking a Customer Service Representative to join our team and provide top-notch service to our customers.Selling products and processing customer transactionsResponding to customer inquiries and resolving issuesCollaborating with colleagues to achieve sales targetsWorking...
-
Customer Service Representative
2 months ago
Chester, Cheshire, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Chester, we're seeking enthusiastic individuals to fill the role of Customer Service Representative. This position involves delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...
-
Customer Service Representative
2 months ago
Chester, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Tesco Full timeAs a Customer Service Representative at Tesco, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our customers.Salary: £12.02 per hour, rising to £13.15 for stores within the M25 area.The ideal candidate will have excellent communication skills, be passionate about providing great service, and...
-
Customer Service Representative
2 months ago
Chester, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Requirements:Previous experience in a customer service role is preferred.Excellent...
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Atlantic Coast Athletic Clubs, LP Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Atlantic Coast Athletic Clubs, LP. The ideal candidate will have excellent customer service skills, be able to work effectively as part of a team, and be willing to learn.ResponsibilitiesProvide exceptional customer service to members and guestsPrepare food items such as...
-
Customer Service Representative
3 days ago
Chester, Cheshire, United Kingdom OneRetail Full timeWe are looking for a talented Part Time Store Assistant to join our team at OneRetail. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences for a major High Street brand.Key Highlights:Opportunity to work in a fast-paced environment with a passionate and friendly teamChance to progress within a...
-
Retail Customer Service Representative
2 days ago
Chester, Cheshire, United Kingdom ENGINEERINGUK Full timeRetail Customer Service Representative - Chester Sealand Rd SuperstoreJob Description:This is a fantastic opportunity for someone who wants to deliver exceptional customer service and be part of a dynamic retail team. As a Retail Customer Service Representative, you will be responsible for assisting customers with queries and product information, maintaining...
-
Store Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom DSW Inc. Full timeBe a Part of Our Store Customer Service TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Service Representative. As a member of our customer service team, you will be responsible for providing an exceptional customer experience, assisting with customer inquiries, and completing tasks related to sales...
-
Customer Service Representative
3 weeks ago
Chester, Cheshire, United Kingdom Talbots Full timeAbout TalbotsTalbots is a leading retailer of women's apparel and accessories. We are committed to providing exceptional customer service and building strong relationships with our customers.Job SummaryWe are seeking a highly motivated and results-driven Retail Advisor - Client Relationships to join our team. As a key member of our sales floor team, you will...
-
Customer Experience Representative
2 weeks ago
Chester, Cheshire, United Kingdom Apex Systems Full timeAs a Customer Experience Representative at Apex Systems, you will be the face of our cutting-edge AI shopping tool. This is an exceptional opportunity to drive usage and satisfaction among customers. You will represent our brand and represented stores, delivering top-notch customer service to ensure seamless retail experiences.About the RoleYou will be...
-
Customer Service Representative
3 weeks ago
Chester-le-Street, Durham, United Kingdom Compass UK & Ireland Full timeWe are currently recruiting a dedicated and motivated Customer Service Representative to join our team at Compass UK & Ireland. The successful candidate will be contracted to 40 hours per week on a full-time basis.The main responsibilities of this role include ensuring the smooth running of operations, maintaining high standards of quality work, and...
-
Customer Service Representative
6 months ago
Chester, United Kingdom Agricultural and Farming Jobs Agency Full time**Job Title: Customer Service Representative** **Location: Chester** **Salary: £20,000 to £25,000 per annum** **The Company**: Our client is a growing organisation within the Financial Services sector providing bespoke products and services, looking to expand their customer service team. **The industry**: Finance **Key Responsibilities** - Strong...
-
Customer Service Representative
4 weeks ago
Chester, Cheshire, United Kingdom Tesco Full timeAt Tesco, we are committed to delivering exceptional customer experiences. As a Customer Service Representative in our Broughton Chester Extra store, you will play a vital role in ensuring that our customers receive the best possible service. We offer a competitive hourly rate of £12.02, with opportunities for pay increases up to £13.15 for stores within...
-
Customer Service Representative
1 week ago
Chester, United Kingdom CV-Library Full timeOur client based on Chester Business Park are hiring a Customer Service Representative to join the team on a part time, temporary basis (with the possibility of becoming permanent based on performance and business needs) Hours: Monday to Friday (4 hours per day) Salary: £12.21 per hour Key Responsibilities: * Email Communication: Respond to...