Customer Service Representative

1 month ago


Chester, Cheshire, United Kingdom Talbots Full time

About Talbots

Talbots is a leading retailer of women's apparel and accessories. We are committed to providing exceptional customer service and building strong relationships with our customers.

Job Summary

We are seeking a highly motivated and results-driven Retail Advisor - Client Relationships to join our team. As a key member of our sales floor team, you will be responsible for creating a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
  • Actively participate in community/store activities and events that promote Talbots.
  • Professionally represent the brand.

Requirements

  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
  • Able to work cooperatively in a diverse work environment.
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
  • Possess excellent written and verbal communication skills.
  • Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
  • Professional, assertive, and friendly with the ability to make decisions.
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
  • Have open availability of 20 – 29 hours per week.
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

What We Offer

Growth Opportunities: Talbots offers a range of opportunities for professional growth and development, including training programs and career advancement opportunities.

Incentive Opportunities: Our associates receive incentive opportunities based on their performance and contributions to the company.

Generous Merchandise Discounts: Our associates receive generous discounts on Talbots and select Haven Well Within brand items.

Other Perks: Our associates also enjoy other perks, including referral incentives, discounts on travel, shopping, concerts, and more.



  • Chester, Cheshire, United Kingdom OneRetail Full time

    Join our team of customer-centric professionals as a Customer Service Representative at OneRetail. You will be working in a vibrant retail environment where you'll be interacting with customers and providing them with an exceptional shopping experience.Job DescriptionThis is a part-time role, contracted to 30 hours per week, with flexible shift patterns...


  • Chester, Cheshire, United Kingdom Biotech 365 Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service representative to join our team at Biotech 365. As a customer service representative, you will be responsible for providing exceptional support to our customers by responding to their inquiries, resolving issues, and ensuring their...


  • Chester, Cheshire, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Recruit4Staff (Wrexham) Ltd. in Chester.The ideal candidate will be responsible for providing exceptional customer service to clients, responding to queries, resolving issues, and providing information about our products and services.Main...


  • Chester, Cheshire, United Kingdom Atlantic Coast Athletic Clubs, LP Full time

    Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Atlantic Coast Athletic Clubs, LP. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.The ideal candidate will have prior customer service experience and be proficient in handling payments and cash...


  • Chester, Cheshire, United Kingdom ASDA Full time

    Job OverviewWe are seeking a dedicated Customer Service Representative to join our team at ASDA's retail store in Chester Greyhound Retail Park. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring the efficient running of our store.


  • Chester, Cheshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Chester, we're seeking enthusiastic individuals to fill the role of Customer Service Representative. This position involves delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...


  • Chester, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Requirements:Previous experience in a customer service role is preferred.Excellent...


  • Chester, Cheshire, United Kingdom Aimbridge Full time

    We're looking for a highly motivated and organized individual to join our Front office team as a Customer Service Representative.As a key member of our team, you'll be responsible for ensuring a smooth check in/out process for our guests, providing excellent customer service, and working closely with the Front Office Manager.We offer a competitive starting...


  • Chester, Cheshire, United Kingdom OneRetail Full time

    We are looking for a talented Part Time Store Assistant to join our team at OneRetail. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences for a major High Street brand.Key Highlights:Opportunity to work in a fast-paced environment with a passionate and friendly teamChance to progress within a...


  • Chester, Cheshire, United Kingdom Biotech 365 Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Biotech 365 in Chester. As a key member of our global pharmaceutical company, you will provide exceptional customer support on a contract basis for 6 months.Key Responsibilities:Process orders accurately by validating and entering them into the SAP system.Communicate...


  • Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team on a contract basis for 6 months. The ideal candidate will be responsible for receiving orders, entering them into the SAP system, and performing validations.The successful candidate will also be required to inform customers of quality issues related to products,...


  • Chester, Cheshire, United Kingdom Candidate Source Full time

    We are seeking a Pension Customer Service Representative to join our team at Candidate Source in Liverpool city centre. This is an excellent opportunity for someone to assist customers with day-to-day queries regarding their pension account.About the RoleThis role involves handling calls daily, with a volume of up to 50 per day, and working to provide a...


  • Chester, Cheshire, United Kingdom Vacul Full time

    Job OverviewThe Member Service Representative role at Argent Credit Union is a key position within our operations team. As a critical member of our team, you will be responsible for developing and enhancing the full member relationship from account opening to sharing various services offered by the credit union.This is an exceptional opportunity to...


  • Chester, Cheshire, United Kingdom Tesco Partners Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Tesco Partners. As a key member of our store staff, you will be responsible for delivering exceptional customer service and contributing to the overall success of our business.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work...


  • Chester, Cheshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    About the RolebeBee Professionals in Chester is seeking a skilled Customer Service Representative to deliver exceptional customer experiences and contribute to the success of our operations.Main Responsibilities:Interact with Customers: Interact with customers to provide assistance and resolve issues promptly.Collaborate with Team Members: Work closely with...


  • Chester, Cheshire, United Kingdom ENGINEERINGUK Full time

    Retail Customer Service Representative - Chester Sealand Rd SuperstoreJob Description:This is a fantastic opportunity for someone who wants to deliver exceptional customer service and be part of a dynamic retail team. As a Retail Customer Service Representative, you will be responsible for assisting customers with queries and product information, maintaining...


  • Chester, Cheshire, United Kingdom Tim Hortons Full time

    Overview:We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences and contribute to the success of our UK operations.Key Responsibilities:Greet guests and provide a warm welcome to Tim HortonsServe at the till, box up orders, and prepare hot food to orderDeliver freshly brewed hot coffees and ensure every guest has...


  • Chester, Cheshire, United Kingdom DSW Inc. Full time

    Be a Part of Our Store Customer Service TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Service Representative. As a member of our customer service team, you will be responsible for providing an exceptional customer experience, assisting with customer inquiries, and completing tasks related to sales...


  • Chester, Cheshire, United Kingdom CK Group- Science, Clinical and Technical Full time

    We are seeking a highly motivated Customer Service Representative to join our team in Chester on a contract basis for six months. Salary: £19 per hourAbout the Job:As a Customer Service Representative, you will be responsible for processing customer orders and resolving any quality-related issues that may arise.You will also handle customer inquiries via...


  • Chester, Cheshire, United Kingdom .BIG YELLOW SELF STORAGE COMPANY LIMITED Full time

    **About the Role**We are seeking a skilled Sales and Customer Service Representative to join our team at Big Yellow Self Storage Company Limited. As a Part Time Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our customers.The ideal candidate will have excellent communication and interpersonal skills,...