Senior Customer Service Representative
4 weeks ago
Job Description Key Responsibilities: Customer Support and Issue Resolution: Handle Escalated Issues: Deal with complex or escalated customer issues that require higher expertise, often acting as a point of escalation for front-line customer service staff.
Problem Resolution: Investigate and resolve customer complaints or issues, ensuring timely and effective solutions.
Provide Support to Customers: Answer customer queries via multiple channels (phone, email, chat, etc.
), ensuring satisfaction and addressing their needs efficiently.
Administrative and Operational Support: Data Entry and Management: Update customer records, process orders, and maintain accurate databases for customer interactions and transactions.
Documentation: Prepare reports on customer service activities, track customer inquiries, complaints, and resolutions, and document internal procedures.
Process Improvement and Efficiency: Identify Operational Issues: Highlight areas where customer service processes can be improved and suggest solutions to increase efficiency or improve the customer experience.
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Customer Service Representative
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Cineworld Cinemas Ltd Full timeRole OverviewCineworld Cinemas Ltd is seeking a skilled Customer Service Representative to join our team. As a key member of our cinema staff, you will be responsible for delivering exceptional customer experiences in a fast-paced environment.
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Customer Service Representative
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Job Title: Customer Service RepresentativeWe are seeking a friendly and efficient Customer Service Representative to join our team in High Wycombe, United Kingdom. You will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.Key Responsibilities:Handle incoming calls, emails, and chat queries from...
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Customer Service Representative
7 months ago
High Wycombe, United Kingdom Xcellin Full time**Customer Service Representative Opportunities** **Salary £23,500 to £24,500 DOE **+ Excellent Benefits including private healthcare, pension, life assurance, subsidised canteen, free onsite parking and 25 days’ holiday per annum **Patient Development Specialists** **Location: High Wycombe, Buckinghamshire** **We currently have two opportunities for...
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Customer Service Representative
1 day ago
High Wycombe, Buckinghamshire, United Kingdom Square Peg Recruitment Ltd Full timeAn exciting opportunity has arisen for an experienced Customer Service Representative to join a busy volume franchised car dealership in High Wycombe.With a competitive salary of £36,000 OTE uncapped plus a high basic salary, this role offers great benefits and the chance to work with a dynamic team. The ideal candidate will possess excellent communication...
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Customer Service Representative
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Kolt Recruitment Ltd Full timeKolt Recruitment Ltd is seeking a skilled Customer Service Representative to join their team at an established accident repair centre.Key Responsibilities:The ideal candidate will book vehicles in for repair, liaise with customers, and ensure seamless communication throughout the process.Organising the allocation of courtesy cars and maintaining good...
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Customer Service Representative
2 months ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Requirements:Previous experience in a customer service...
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Customer Service Representative
7 months ago
High Wycombe, United Kingdom Mouser Electronics Full timeWe keep on growing. Grow with us! For the expansion of our team in High Wycombe, UK we are in search of an engaged and competent person at the earliest possible date for the position of **Customer Service Representative (f/m/d)** **What to expect**: The Customer Service Representative is responsible for providing the highest level of service to customers...
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High Wycombe, Buckinghamshire, United Kingdom IWG plc Full timeAre you passionate about delivering exceptional customer service? We are seeking an Automotive Customer Service Representative to join our team at IWG plc.About the RoleThis is a fantastic opportunity to work in a dynamic and growing organisation, where you will have the chance to shine and deliver world-class customer service. As an Automotive Customer...
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Customer Service Representative
11 hours ago
High Wycombe, Buckinghamshire, United Kingdom Austin Fraser Full timeAustin Fraser's Customer Service Representative - IT role is perfect for individuals who are passionate about delivering exceptional customer experiences. The successful candidate will earn a salary of £30,000 - £38,000 per annum, plus benefits.The job requires strong communication skills, both written and verbal, as well as the ability to work well in a...
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Senior Customer Service Representative
1 month ago
High Wycombe, United Kingdom Synergy Flavors Full timeKey Responsibilities: Customer Support and Issue Resolution: Handle Escalated Issues: Deal with complex or escalated customer issues that require higher expertise, often acting as a point of escalation for front-line customer service staff.Problem Resolution: Investigate and resolve customer complaints or issues, ensuring timely and effective...
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Senior Customer Service Representative
1 month ago
High Wycombe, United Kingdom Synergy Flavors Full timeKey Responsibilities:Customer Support and Issue Resolution:Handle Escalated Issues: Deal with complex or escalated customer issues that require higher expertise, often acting as a point of escalation for front-line customer service staff.Problem Resolution: Investigate and resolve customer complaints or issues, ensuring timely and effective solutions.Provide...
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Senior Customer Service Representative
1 month ago
High Wycombe, United Kingdom Synergy Flavors Full timeKey Responsibilities:Customer Support and Issue Resolution:Handle Escalated Issues: Deal with complex or escalated customer issues that require higher expertise, often acting as a point of escalation for front-line customer service staff.Problem Resolution: Investigate and resolve customer complaints or issues, ensuring timely and effective solutions.Provide...
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Senior Customer Service Representative
1 month ago
High Wycombe, United Kingdom Synergy Flavors Full timeJob Description Key Responsibilities: Customer Support and Issue Resolution: Handle Escalated Issues: Deal with complex or escalated customer issues that require higher expertise, often acting as a point of escalation for front-line customer service staff. Problem Resolution: Investigate and resolve customer complaints or issues, ensuring timely and...
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Sales and Customer Service Representative
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Ritz Recruitment Full timeJob Summary: We are seeking a highly motivated Sales and Customer Service Representative to join our Ritz Recruitment team.Key Responsibilities:Customer Service:Provide outstanding customer service, responding to queries and resolving issues efficiently.Develop strong relationships with customers, understanding their needs and preferences.Sales and...
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Retail Customer Service Representative
7 hours ago
High Wycombe, Buckinghamshire, United Kingdom Ritz Recruitment Full timeAbout Ritz RecruitmentRitz Recruitment is seeking a Retail Customer Service Representative to join our dynamic team. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service to our clients.Job SummaryThis role involves handling customer queries and issues in a confident and professional manner. You will...
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Customer Service Representative
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Hamilton Specialist Referrals Full timeJob DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team at Hamilton Specialist Referrals.The ideal candidate will be the first point of contact for our clients, providing them with a warm and professional welcome. They will play a vital role in ensuring the smooth operation of our practice, supporting both the...
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Customer Service Representative
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Euro London Full time**Job Title:** German Speaking Customer Service Advisor**Company Overview:Euro London Appointments is seeking a highly motivated and dedicated customer service representative to join our team in High Wycombe. As a customer-focused individual who thrives in a dynamic, team-oriented environment, you will play a vital role in providing exceptional service to...
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Customer Service Representative
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Biffa group Full timeJob Summary">We are seeking a skilled Customer Service Representative to join our IT Department as a Service Desk Analyst. This role involves providing first-line technical support for all IT-related issues across the Biffa Group.Key Responsibilities">Manage customer incident or request ticketsRespond to calls and emails regarding new and current...
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Customer Services Representative
7 months ago
High Wycombe, United Kingdom Atlanta Group Full timeJob description At the Atlanta Group, we believe our success doesn’t come from products alone - it’s down to our people and the service they deliver to our customers. Our representatives are the voice of our business, the friendly person on the phone for all our customers, ensuring their experience with Atlanta and our brands is always positive. **How...
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Senior Customer Service Advisor
7 days ago
High Wycombe, United Kingdom Recra Consulting Full timeSenior Customer Representative Join a leading company impeccably positioned in the food manufacturing industry, a key innovator and well established leading Blue chip food manufacturer with over 5 manufacturing sites. Our client are passionate about their customers, they're innovative, people focused and they are committed to building strong...