Configuration And Data Management Team Leader
4 weeks ago
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe.
A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
CDW UK's Configuration department, running out of our National Distribution Centre, a 200,000sqft Automated warehouse and Configuration operation in Rugby UK is responsible for the Pre staging and configuration of a wide range of Technology products, across all sectors.
From End user compute to retail and restaurant technologies and the infrastructure that powers them all, our configuration services underpin how CDW goes to market and offers a hassle free, pre configured delivery of all types of hardware to its customers.
Lead a team of Technical and Pre sales configuration specialists Identify new technologies and how to ensure we can support customers configuration requirements Work with the Professional Services teams to attach Configuration services to sales and drive more technical engagements and pre-staging opportunities.
Promote the Configuration department within the wider business, and be an ambassador of the department.
Be the SME for the technical delivery of configuration services Be the technical product owner for configuration services Work alongside Break-Fix (repair/refurbish) delivery teams to ensure Configuration requirements can be met Ensure compliance with company policies and procedures Ensure clear Statements of work are produced for service delivery Look forwards into the Technology industry to identify new services and changes in vendor behaviours that could require changes in approach Support the effective productisation of Configuration services and ensure frameworks are adhered to and amended where necessary Ensure configuration services and those who deliver them are highly security focused Management Responsibilities: Manage the recruitment, training, performance, development and promotion of the solutions and strategy team Capacity planning and reporting, ensuring workloads are managed and justifications for additional resources are backed with data ; Strong background knowledge of networking, security, and cloud computing.
At least three years of experience in configuration and testing of IT products and solutions, preferably in an IT reseller environment.
Strong knowledge and skills in IT hardware, software, networking, and security.
Proven track record of delivering change and driving technical efforts to benefit customers with extensive experience of agile delivery techniques and methodologies Experience in developing and empowering teams, managing performance, and fostering a positive culture.
A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines and retaining an eye for detail and quality.
Attention to detail and quality orientation.
Quick to understand new concepts and work with fresh ideas in a dynamic environment.
CCNA/CCNP highly desirable (not essential) or proven to work at required level.
Other languages, such as C#, PowerShell ITIL v4 foundation or above Ability to communicate with coworkers of all levels and abilities including executive level leadership A strong leader that can positively influence and inspire others to excel.
CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment.
CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.
We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.
Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits.
Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks
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