Customer Account Representative

4 weeks ago


City of Edinburgh, United Kingdom The G Marketer Full time

As a Customer Account Representative , you'll be the first point of contact for our valued customers.
You'll handle inquiries, manage accounts, and ensure every interaction leaves a positive impression.
This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.
What You'll Do Customer Support: Handle customer inquiries via phone, email, and chat with professionalism and care.
Account Management: Maintain and update customer accounts, ensuring all information is accurate.
Problem-Solving: Resolve issues efficiently, going the extra mile to exceed customer expectations.
Relationship Building: Build strong relationships with customers to foster loyalty and satisfaction.
Collaboration: Work closely with other departments to ensure seamless service delivery.
What We're Looking For Customer-Focused: Passionate about delivering outstanding service.
Strong Communicator: Excellent verbal and written communication skills.
Problem-Solver: Able to think on your feet and resolve issues effectively.
Organized: Great at managing your time and keeping detailed records.
Team Player: Enjoy working in a collaborative, supportive environment.
Experience: Previous experience in customer service or account management is a bonus, but not essential—we'll provide training
What We Offer Competitive Pay: A salary that recognizes your hard work and dedication.
Career Development: Opportunities for growth and progression within the company.
Supportive Environment: Join a team that values collaboration and employee well-being.
Central Location: Our Edinburgh office is easily accessible and surrounded by vibrant city life.
Perks: Employee discounts, training programs, and other benefits to support your success.
How to Apply If you're ready to make a real impact and build a rewarding career as a Customer Account Representative , we'd love to hear from you
Apply today and take the first step toward joining our Edinburgh team.
Let's deliver exceptional service together



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