Turkish Customer Service Representative

2 days ago


Edinburgh, Edinburgh, United Kingdom Search Full time

**Job Title:** Turkish Speaking Customer Service Administrator

**Location:** Edinburgh

**Salary:** 24,000-25,000 per year

We are seeking a talented Customer Service Advisor to join our dynamic team. As a Customer Service Representative, you will efficiently and effectively manage the end-to-end customer journey.

Key Responsibilities:

  • Manage current customer accounts
  • Handle a high volume of inbound calls
  • Build and maintain relationships with carriers and customers
  • Provide exceptional customer service to clients and carriers
  • Resolve customer and carrier issues
  • Provide quotes, arrange bookings, and take payments
  • Demonstrate excellent multitasking skills and proficiency in computer software
  • Represent the company professionally and serve as a role model to other employees

Requirements:

  • Excellent written and verbal communication skills
  • Adaptability to changes in the work environment
  • Accuracy and ability to produce high-quality work
  • Dependability
  • Strong problem-solving skills
  • Ability to work effectively in teams and be open to others' perspectives
  • Respect for individuals with diverse cultural backgrounds
  • Strong decision-making abilities

About Search:

As an equal opportunities recruiter, we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.



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