Support Secretary

7 days ago

Colchester, United Kingdom East Suffolk And North Essex Nhs Foundation Trust Full time

Job summary An exciting opportunity has arisen for a Support Secretary within the Vascular Surgery Unit at Colchester Hospital.If you enjoy working as part of a team and have a flexible approach and professional attitude with the necessary skills to provide a high standard of secretarial support to this busy, high profile division; then we would like to hear from you.We are looking for a Support Secretary to join the Vascular Surgery Department, You will be based at Colchester Hospital.
We are a busy, friendly department caring for patients with a wide range of Vascular problems.You must possess excellent written and verbal communication and interpersonal skills including excellent keyboard skills and a good working knowledge of Microsoft.
You must have the ability to work under pressure with a flexible approach to workloads, delivering excellent patient care.
Main duties of the job In this role you willcarry out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service.
You will deal efficiently and courteously with patient and staff enquiries.
For this role you will have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as be able to demonstrate the ability to work as a team member.
Essential skills required for the post include: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT and secretarial skills, supporting with theatre booking, interpersonal and organisation skills.
To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis To utilise the required technology including Big Hand, Evolve, Microsoft and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.
To type general correspondence / dictated correspondence and clinic letters using BigHand and utilising agreed templates to meet commissioner standards About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex.
Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homesWe are one of the largest NHS organisations in England, employing more than 12,000 staffWe pride ourselves on supporting our staff.
We offer a wide range of training and development opportunities, as well as flexible working optionsAlong with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
Our Staff Health and Wellbeing programme offer a variety of servicesOur philosophy is that Time Matters to everyone.
Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patientsWe are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.
This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patientsIf you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from youFind out about living and working here - Job description Job responsibilities For full details of theresponsibilitiesand dutiesof this role please see the attached job description.
Person Specification Experience Essential Audio typing experience Good administration / secretarial background, with proven experience Microsoft Office applications including Word, PowerPoint, Excel and IT skills Desirable NHS experience Qualifications Essential GCSEs, grade C or above, including English & Maths Desirable RSA/OCR 2-3 Audio Typing Knowledge Essential Ability to maintain confidentiality at all times Understanding of data protection and its importance Ability to communicate well with others at all levels, both verbally and written Good keyboard skills Desirable Knowledge of NHS policies Medical terminology Knowledge of all Trust/NHS targets Skills Essential Ability to work well under pressure and to strict deadlines Ability to work on own initiative Ability to multi-task Team player Good interpersonal skills Able to communicate sensitively and tactfully with patients and carers Friendly and professional telephone manner

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