Support Secretary
5 months ago
Colchester General Hospital Dermatology team is actively recruiting for a highly motivated and dedicated Band 3 Support Secretary. In this post you will provide efficient and pro-active secretarial and administrative support to the consultants and other team members. You will be the first point of contact for patients and will deal with a range of queries. You will work as part of our administrative team in supporting and covering other colleagues in the department.
We are looking for an enthusiastic and motivated person who is flexible and has excellent typing, administration and communication skills. You will need to ensure all clinical correspondence is typed and processed within specific timescales and have very good attention to detail.
Excellent communication skills are a must and the ability to prioritise and plan your work, without direct supervision. Duties will including the management of outpatient clinics, dealing with telephone queries, dealing with incoming and outgoing mail as well as other various tasks requested. We need someone who will ensure that the ‘OAK’ Values are used at all times to ensure the best patient experience.
Experience in using Microsoft Word, Excel and Power Point are essential to this role.
Your working hours will be 37.5 hours per week over a 5 day working week, with hours between 8am and 5pm. Interviews may be held at short notice.
As part of a team, the post holder will support the provision of an efficient and comprehensive secretarial support service to the Consultants and medical staff. To maintain a high standard of secretarial service to meet the needs of the clinical team within the Dermatology Department, ensuring that accurate and up to date typing of clinic letters and correspondence is achieved through digital dictation / audio. The post holder will be required to deal with queries from patients, GPs and other medical teams regarding patient care.
One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
For full details of the responsibilities and duties of this role please see the attached job description.
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