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Tech Support Engineer

1 month ago

Belfast, United Kingdom Ocho Full time

Technical Support Engineer (Level 2/3) Belfast Ocho are seeking a skilled Level 2/3 Technical Support Engineer to join our clients Belfast team, supporting a suite of core products used by top financial institutions globally.
The role involves working in both a local and global team, with a focus on financial services support.
Key Responsibilities: -Provide second and third-level support for financial services clients.
-Assist with client onboarding and troubleshooting.
-Work in Unix/Linux environments, utilizing strong analytical skills to solve problems.
-Adapt to changing support needs and processes.
Criteria: -Passion for technology and a desire to learn new systems.
-Strong skills in Unix/Linux based environments - essential -Experience in financial services, specifically market data and order entry.
-Strong communication and problem-solving skills.
Bonus Skills (Not Required): -Knowledge of Networking, Deployment Management, Scripting languages, FX, crypto, FIX, ITCH protocols.
Benefits: -Bonus up to 20% -Hybrid work model (remote flexibility) -Private health and dental care -Company pension scheme -25 days annual leave -Travel opportunities If you have a background in financial services support and a passion for tech, apply now, or reach out to Andrew Harrison directly.
Skills: Linux, Unix Financial services, markets Scripting, Networking, Deployments