Contact Centre Sales Consultant
3 weeks ago
Contact Centre Sales Advisor - Livingston Want to do the best work of your life?
With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.
A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
Start Date: 10th February 2025 Salary: £24,400 per annum Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets.
We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky.
You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated.
What you'll do Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription.
Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package.
Work in a target-based environment Work hours p/wk Mon-Sun with varied set shift patterns available.
Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible.
When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.
At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role.
It begins with classroom-based sessions, where employees become familiar with the role, systems, and products.
This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model.
Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm.
To ensure participants gain the most from the program, we ask that no holidays are taken during this period.
What you'll bring Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits There's one thing people can't stop talking about when it comes to LifeAtSky: the perks.
There really is something for everyone with our fantastic range of benefits.
Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues.
We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre.
You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym.
Inclusion: CVs aren't everything.
We're more focused on who you are and the potential you'll bring to Sky.
That's why we have a unique approach through a series of questions and a video round.
If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.
Why wait?
Apply now to build an amazing career and be part of a brilliant team.
We can't wait to hear from you.
To find out more about working with us, search LifeAtSky
-
Contact Centre Sales Advisor
1 month ago
Livingston, United Kingdom Sky Full timeContact Centre Sales Advisor - Livingston Want to do the best work of your life?With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.
-
Contact Centre Sales Advisor
7 months ago
Livingston, United Kingdom Sky Full timeJoin us as a Contact Centre Sales Advisor in our Livingston contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people...
-
Contact Centre Sales Advisor
1 month ago
Livingston, United Kingdom Sky Full timeContact Centre Sales Advisor - Livingston Want to do the best work of your life?With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.Start Date: 6th January 2025 Salary: £24,400 per annum Site:...
-
Contact Centre Sales Advisor
7 months ago
Livingston, United Kingdom Sky Full timeJoin us as a Contact Centre Sales Advisor in our Livingston contact centre earning £22,300 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our...
-
Contact Centre Sales Advisor
4 weeks ago
Livingston, United Kingdom Sky Full timeContact Centre Sales Advisor - Livingston Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 10th February 2025 Salary: £24,400 per...
-
Contact Centre Service Advisor
7 months ago
Livingston, United Kingdom EasyHiring Full timeJoin Sky as a Contact Center Service Advisor at our Livingston contact center and earn between £23,750 and £24,750 per annum upon completion of your initial training, with the opportunity to earn bonuses of up to 10% each year. Our people make it a truly fun and inclusive place to work - a place where you can be yourself and showcase your skills. What...
-
Contact Centre Service Advisor
7 months ago
Livingston, United Kingdom EasyHiring Full timeJoin our companyas a Contact Centre Service Advisor in our Livingston contact centre earning £23,750 rising to £24,750 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make company a truly exciting and inclusive place to work - a place where you can be yourself and...
-
Contact Centre Service Advisor
7 months ago
Livingston, United Kingdom Sky Full timeJoin Sky as a Contact Centre Service Advisor in our Livingston contact centre earning £23,750 rising to £24,750 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your...
-
Contact Centre Customer Service Advisor
2 weeks ago
Livingston, United Kingdom Sky Full timeJoin Sky as a Customer Service Advisor in our Livingston contact centre earning £19,750 rising to £20,800 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills...
-
Livingston, United Kingdom SKY Italia Full timeJoin Sky as a Part-time Customer Service Advisor in our Livingston contact centre earning £19,750 pro rata rising to £20,800 pro rata per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be...
-
Livingston, United Kingdom Sky Full timeJoin Sky as a Part-time Customer Service Advisor in our Livingston contact centre earning £19,750 pro rata rising to £20,800 pro rata per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be...
-
Sales Consultant
7 months ago
Livingston, United Kingdom Arnold Clark Full time**Salary**: £25,500 plus commission and benefits **Type of work**: Permanent **Location**: Livingston About the role £25,500 with no company car or £23,500 with company car On target earnings of £35,000-£40,000 with uncapped earning potential A flexible five-day working week 33 days’ annual leave All the training you need to thrive in your...
-
Sales Consultant
7 months ago
Livingston, United Kingdom Arnold Clark Full time**Salary**: £25,500 plus commission and benefits **Type of work**: Permanent **Location**: Livingston About the role £25,500 with no company car or £23,500 with company car On target earnings of £35,000-£40,000 with uncapped earning potential A flexible five-day working week 33 days’ annual leave All the training you need to thrive in your...
-
Part Time Sales Consultant
7 months ago
Livingston, United Kingdom Connells Group Full timeCompetitive Salary, Uncapped Commission, Career Progression_ We’re looking for a highly motivated **Part Time Sales Consultant **to complement our fantastic residential sales team in **Livingston**_._ **Why join us as a Sales Consultant?** - Industry leading **training and development**: - Demonstrable **career **ladder - **Supportive **and rewarding...
-
Technical Sales Representative
3 weeks ago
Livingston, United Kingdom Orion Group Full timeOrion Group has an exciting opportunity for an experienced Technical Sales Representative to join our client, an Austrian-based company within the heating industry, as they look to expand their presence across the UK, particularly in Scotland. This role is based at a new facility in Livingston, which includes an office, warehouse, and training...
-
Technical Sales Representative
1 week ago
Livingston, United Kingdom Orion Group Full timeOrion Group has an exciting opportunity for an experienced Technical Sales Representative to join our client, an Austrian-based company within the heating industry, as they look to expand their presence across the UK, particularly in Scotland. This role is based at a new facility in Livingston, which includes an office, warehouse, and training...
-
Technical Sales Representative
4 weeks ago
Livingston, United Kingdom CV-Library Full timeOrion Group has an exciting opportunity for an experienced Technical Sales Representative to join our client, an Austrian-based company within the heating industry, as they look to expand their presence across the UK, particularly in Scotland. This role is based at a new facility in Livingston, which includes an office, warehouse, and training...
-
Sales Consultant
7 months ago
Livingston, United Kingdom The Fragrance Shop Full time**Role Overview** The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry....
-
Technical Sales Representative
3 weeks ago
Livingston, United Kingdom Orion Group Full timeOrion Group has an exciting opportunity for an experienced Technical Sales Representative to join our client, an Austrian-based company within the heating industry, as they look to expand their presence across the UK, particularly in Scotland.This role is based at a new facility in Livingston, which includes an office, warehouse, and training centre.Duties:...
-
Senior Sales Consultant
1 week ago
Livingston, United Kingdom Kao Corp. Full timeOverview: We are looking for an experienced individual with a passion for luxury to join us as a **Senior Sales Consultant** in our **Livingston Outlet** store! Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity,...
